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They use KYC to delay withdrawel. I provided bank statement, id, selfie with id, proof of address and so on. Then they asked for proof that my mobile number belong to me. Ive got corporate mobile supplied by the company i work for. They wanted me to get signed certificate from company that i work at that my mobile number belonged to me...
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We are sorry that our site did not meet your expectations. The satisfaction of our customers is very important to us and in order to examine your case in more detail please contact us via e-mail support@ninecasino.com and put "CasinoGuru" in the subject, we will be glad to help you.
Best regards,
NineCasino Team.
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