Αξιολογήσεις του χρήστη kegsey

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πριν από 1 μήναΠρωτότυποΜετάφραση
I received an email for a 125% bonus, I clicked on the link and made the required deposit amount and the bonus was not added. I contacted support and they said "due to technical issues we can't give you this bonus at this time, please be patient"
  • Good selection of games
  • Bonus not activated
Rocket Spin Casino
πριν από 1 μήνα
Hello Kegsey,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the technical issue with your bonus. We understand how frustrating this must be and appreciate your patience.

Please rest assured that our team is actively working to resolve this matter and ensure you receive the bonus you are entitled to. Please contact us directly at vip@rocketspin.com with your account details so we can expedite the process.

We’re glad you’re enjoying the selection of games and will strive to improve your overall experience moving forward. Thank you for bringing this to our attention, and we appreciate your understanding as we work to make things right.

Best Regards,

The RocketSpin Team
πριν από 6 μήνεςΠρωτότυποΜετάφραση
Support agent "Moni" told me I had a 200% deposit for my account, she said do your deposit and contact chat and we will credit your account when you deposit and contact chat again. She closed chat even though I asked her to wait. I made the deposit and contacted chat 5 minutes later and spoke to agent "Funky" who told me that "The bonus is expired. You will not receive this bonus." Absolutely insane. If they will lie and trick you into depositing what else will they lie about?
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Support lied
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