Αξιολογήσεις του χρήστη omnistylz

Casino Guru

Θέλουμε να κατανοείτε τα τυχερά παιχνίδια.

πριν από 2 μήνεςΠρωτότυποΜετάφραση
I carefully reviewed the details of Lamabet through CasinoGuru before playing and I made a big mistake. Mine is a cautionary tale but I feel obligated to my community members to share my experience.
Registration was easy and I was even assigned a VIP Manager, Jimmy, but the issues that I would encounter just started. To verify my ID and my first deposit through Interac, many of the documents were rejected and Jimmy apparently was able to convince the security department to accept.
I played and lost, made a few deposits using ApplePay and won $15k. That is where the nightmare began. The proof of ApplePay, even though I provided screenshots of the transaction from my iPhone, credit card transaction from Keygo clearing showing my name, transactions, dates, were not approved. I evened provided a screenshot of my ApplePay device number with my billing details and credit card but still not accepted. I advised them that I would file a complaint with CasinoGuru because of their actions and surprise, Jimmy convinced the security department to accept.
That happiness did not last long as all the withdrawals were canceled immediately. I was told that there was a 3X play through on deposits and $1k Euro daily withdraw limit. No problem, I met all the requirements and made the withdrawal request again abiding by the limits.
The withdrawal remained in pending for a few days and I had made additional withdrawal requests within the limit which were canceled. Jimmy said that I could not request any further withdrawals until my initial $1k was processed. Given that their limits are $1k daily, $3k weekly, the process would likely take months to fulfill.
I even questioned why withdrawals remained pending for so long and Jimmy stated that they needed to check with the vendor to ensure that the win was legitimate and that I had not manipulated the game.
Nevertheless, this stressful situation led to me continuing to play and losing all the money back. Even when I had asked to close my account due to this very poor experience, they did not honor my request and offered bonus after bonus in hopes that I would stay. My loss should be be a warning to my CasinoGuru comity members to chose wisely, perhaps at a casino that puts the player first.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Friendly customer support
  • dedicated VIP Manager
  • Difficult verification process
  • Subjective proof of payment requirement
  • Contradictory play through requirement
  • Low withdrawal limits
  • Slow withdrawal process
  • Withdrawal delay tactics
Lamabet Casino
πριν από 1 εβδομάδα
Dear Brian,

Thank you for your feedback!

First of all, we would like to apologize for any difficulties or negative experiences you have had with our platform.

We fully agree that sometimes the verification process can be more difficult than we would like, but it all depends on the documents provided by the user. In your case, we needed a deposit confirmation that would meet the requirements, so the process took a little longer.

Also, due to our terms and conditions any pending withdrawal requests made by a player shall be included in the calculation of the daily withdrawal limit. If a pending withdrawal request remains unfulfilled, its amount will be included in determining whether the standard daily withdrawal limit of €/$1,000 has been reached.

After all, you managed to verify your account. It was only necessary to wait for the confirmation of the cashout, but you canceled it from your side.

Also, we are sincerely grateful that you appreciated the work of our VIP manager, because we really try to help our customers with all the processes so that you can enjoy the game on our platform.

However, we thank you for your feedback, as it helps us to become better. If you have any questions, we will be happy to answer them.
πριν από 3 μήνεςΠρωτότυποΜετάφραση
Some people share stories to help others and some do this to help themselves. I am sharing my story to help you.
I rely heavily on CasinoGuru to determine which online casinos to enjoy my time at. Sometimes we win and sometimes we lose but I will not hate on a casino because I lost a lot of money. I will, however, take the time to recognize a casino that I have had an excellent experience at.
For starters, Spinjo has a very well set up site that allowed for a quick and easy self serve upload of documents to verify ID. Upload your government issued ID, proof of address, payment method with the caveat of contacting customer support to verify your phone number. You are then off to enjoy your time at the casino. Spinjo has The best of live games, new games from top brands, and classic slots. Withdrawals are the fastest that I have seen and ranged from 2 days to a few hours.
What Spinjo could do better on are the withdrawals which are limited to $2k per day and 5k per week. Also, the bonuses are great but the play through requirement of 50X is very unappealing. Nevertheless, Spinjo is a solid contender in the casino market. That was my story.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Easy verification
  • Great customer support
  • Super fast withdrawals
  • Huge selection of games
  • Bonus play through
  • Low withdrawal limits
SpinJo Casino
πριν από 2 μήνες
Hello Omnistylz,

Thank you for your wonderful review! We're thrilled you had a great experience with us. Your kind words inspire our team to keep providing top-notch service.

We would also like to thank you for your feedback, as we are always aiming to be better!

If you have any other suggestions or need assistance, feel free to reach out. We look forward to welcoming you back soon!

Best regards,
The SpinJo Team
πριν από 2 έτηΠρωτότυποΜετάφραση
I happened to come across Amok Casino through this site. Amok offers log in using you cell phone number and slots from many providers. Although there were some scary reviews online concerning this casino, the high daily withdrawal amount of $10k was the determining factor. Gambling online is always a risk and Amok casino made my gamble pay off. The pain point the unknown but this casino is the real deal and pays super fast once you are fully verified. Deposit using a Wallet or Credit Card and ID verification will be a breeze. Believe me, this casino checked off all the boxes and I am a happy customer.
Διαβάστε περισσότεραΔιαβάστε λιγότερα
  • Daily Payout of $10k
  • Super Fast Payouts once ID verified
  • ID Verification is confusing
  • Customer service response time is slow
Ακολουθήστε μας στα κοινωνικά μέσα – Καθημερινές δημοσιεύσεις, μπόνους χωρίς κατάθεση, νέοι κουλοχέρηδες, και πολλά ακόμη
Εγγραφείτε στο ενημερωτικό δελτίο μας για μπόνους χωρίς κατάθεση, νέους κουλοχέρηδες και άλλα νέα