Vulkan Vegas Casino - Ο παίκτης πιστεύει ότι η ανάληψή του καθυστέρησε.

my Withdrawal is stuck and they don't release my kyc check, until this check is accepted I can't make any withdrawals!

meu Saque está preso e eles não liberam a minha verificação kyc, enquanto essa verificação não for aceita eu não consigo realizar nenhum saque!

I can't verify the account, I already sent the documents, requested via chat and nothing. They don't release. This message only appears to wait for approval.

Eu não consigo a verificação da conta, já enviei os documentos, solicitei pelo chat e nada. Eles não liberam. Só fica aparece do essa mensagem para aguardar a aprovação.

Thank you for your reply, crisifayoyin. Could you please advise which documents you have already provided and when exactly?

Dear crisifayoyin,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Greetings, everyone

According to our logs, the player does not have any pending/active withdrawals.

All was paid out.

Kind regards

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.