Γειά σου,
Προσπαθώ να κάνω ανάληψη και ο λογαριασμός μου έχει ήδη επαληθευτεί.
Ζήτησαν ένα νέο KYC, ζητώντας μια φωτογραφία με την ταυτότητά μου με την οθόνη του ιστότοπου να δείχνει το αναγνωριστικό του λογαριασμού μου στο παρασκήνιο.
Πρώτα απ 'όλα, είναι μια πρόκληση για selfie. Δεν έχει καν νόημα.
Έστειλα τη selfie και παραπονιούνται για την ποιότητα. Χρησιμοποιώ την S23 της Samsung, την καλύτερη κάμερα της αγοράς. Είναι αδύνατο να βγάλεις μια υπέροχη φωτογραφία μαζί μου, το διαβατήριό μου και μια οθόνη όλα στο παρασκήνιο.
Δεν θέλουν να δεχτούν τις φωτογραφίες που στέλνω.
Hello,
I am trying to make a withdrawal and my account is already verified.
They requested a new KYC, asking for a photo holding my ID with the site's screen showing my account ID in the background.
First of all, it's a challenging selfie to take. It does not even make sense.
I sent the selfie and they are complaining about the quality. I'm using Samsung's S23, the best camera on the market. It's impossible to get a great photo with me in it, my passport, and a monitor all in the background.
They don't want to accept the photos I send in.
Olá,
Estou tentando realizar um saque e minha conta já esta verificada.
Solicitaram um novo KYC pedindo uma foto segurando a ID e no fundo a tela do site com o ID da conta amostra.
Primeiro que já é uma selfie dificil de tirar, não faz nem sentido.
Enviei a selfie e estão reclamando da qualidade, eu uso o S23 da samsumg, a melhor camera do mercado, não tem como ficar muito boa a foto com você na voto, seu passaporte e um monitor no fundo.
Não querem aceitar as fotos que eu envio.
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