Την προηγούμενη μέρα, 11/11, ζήτησα ανάληψη 100 ευρώ μέσω Neteller—ασήμαντο ποσό, αλλά ακόμα χρήματα. Όχι μόνο δεν με έχουν πληρώσει ακόμα, αλλά το site αναφέρει ότι έχει πληρωθεί. Δεν έλαβα τα χρήματα. Επικοινωνώ καθημερινά μαζί τους από τότε που συνέβη αυτή η κατάσταση και έχω στείλει πέντε δηλώσεις, κάτι που πάντα ζητούν. Απαντούν σε email κάθε 10 ώρες, και όταν το κάνουν, είναι μόνο για να ζητήσουν περισσότερες δηλώσεις. Χθες μπήκα στο chat του καζίνο, όπου μου είπαν ότι θα ανοίξουν ξανά την υπόθεση (σαν να είχε κλείσει ποτέ) και θα λύσουν το θέμα επικοινωνώντας μαζί μου. Κανείς δεν μου είπε τίποτα μέχρι σήμερα. Ζήτησα μέσω email και chat για το αναγνωριστικό συναλλαγής, αλλά κανείς δεν απαντά. η συνομιλία αγνόησε αυτήν την ερώτηση τρεις φορές. Φυσικά δεν το έχουν γιατί δεν έγινε πληρωμή.
Ένα καζίνο με βαθμολογία 8,4 έχει αυτά τα προβλήματα με την πληρωμή 100 ευρώ; Πολύ κακή βαθμολογία.
Παντού ο κόσμος παραπονιέται για πληρωμές.
Μην παίζετε σε αυτό το καζίνο. δεν πληρώνουν. Θα χάσετε τα χρήματά σας και θα πρέπει να αντιμετωπίσετε αυτά τα ζητήματα και να υποβάλετε την ιδιωτική σας ζωή σε έλεγχο μέσω των δηλώσεών σας.
Δεν είναι ειλικρινείς.
On the past day, 11/11, I requested a withdrawal of 100 euros via Neteller—an insignificant amount, but still money. Not only have they not paid me yet, but the site states it has been paid. I did not receive the money. I have been contacting them daily since this situation occurred and have sent five statements, which is always what they ask for. They reply to emails every 10 hours, and when they do, it's only to ask for more statements. Yesterday, I entered the casino chat, where they said they would reopen the case (as if it had ever been closed) and resolve the issue by contacting me. No one has said anything to me until today. I asked via email and chat for the transaction ID, but no one responds; the chat ignored this question three times. Of course, they don't have it because no payment was made.
A casino rated 8.4 has these problems with making a 100-euro payment? Very poorly rated.
Everywhere, people are complaining about payments.
Do not play at this casino; they do not pay. You will lose your money and still have to face these issues and subject your private life to scrutiny through your statements.
They are not honest.
No passado dia 11.11 solicitei um levantamento no valor de 100 euros via neteller uma quantia irrisória mas é dinheiro. Não só ainda não pagaram como no site diz estar pago, eu não recebi o dinheiro, já entrei em contacto todos os dias desde esta situação acontecer, já enviei 5 extractos que é sempre o que pedem, responde ao email de 10 em 10h e quando respondem é para pedr extractos. Ontem entrei no chat do casino, disseram que iam reabrir o caso ( como se alguma vez tivesse sido encerrado ) e resolver o problema entranto em contacto comigo. Até hoje ninguém me disse nada. Pedi por e-mail e por chat o ID de transacção ninguém responde no chat ignoraram 3 vezes essa pergunta. Claro não tem porque não efectuaram nenhum pagamento.
Um casino cotado em 8.4 tem estes problemas para efectuar um pagamento de 100 euros? Muito mal cotado.
Em todo o lado estão a reclamar à cerca dos pagamentos.
Não joguem neste casino eles não pagam, vocês vão perder o vosso dinheiro, e ainda ter estes problemas e serem sujeitos a verem a vossa vida pessoal através dos vossos extractos.
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