Συγνώμη, το πρόβλημα δεν είναι το κλείδωμα, αλλά η ανάληψη, που είναι απλήρωτη εδώ και σχεδόν 1 μήνα, επαναλαμβάνω, είναι το ίδιο υπόλοιπο που κατάφερα να κάνω ανάληψη από το μισό, έχω ήδη κάνει ανάληψη 35 χιλιάδων και όταν πήρα τα μισά, εκεί δεν υπήρχε πρόβλημα παραβίασης. Πιστεύω ότι αν υπήρχαν προβλήματα δεν θα μπορούσα να πάρω αυτά τα 35 χιλιάδες.
Ωστόσο, το ποσό μεγάλωσε γιατί έπαιζα. Μετά, όταν κέρδισα πάλι ένα υψηλό ποσό, ήρθε ο αποκλεισμός.
Επαναλαμβάνω, αν θέλετε να με μπλοκάρετε, δεν πειράζει, στενοχωριέμαι πολύ με το καζίνο, γιατί πριν το μπλοκ έλεγαν ότι έπρεπε να είμαι σίγουρος ότι θα λάβω το ποσό μέσα σε 48 ώρες. Κάθε μέρα ερχόμουν σε επαφή μέσω chat με την ίδια απάντηση για 48 ώρες.
Τώρα έχει περάσει 1 μήνας και δεν κατάφερα να κάνω ανάληψη ούτε σεντ από το υπόλοιπο ποσό.
Sorry, the problem is not the blocking, but the withdrawal, which has been unpaid for almost 1 month, I repeat, it's the same balance that I managed to withdraw half of, I already withdrew 35 thousand, and when I took half, there was no problem with violation. I believe that if there were any problems I wouldn't be able to get that 35 thousand.
However, the amount grew because I played. Then when I won a high amount again, the blockade came.
I repeat, if you want to block me, that's fine, I'm very upset with the casino, because before the block they said that I was supposed to rest assured that I would receive the amount within 48 hours. Every day I got in touch via chat with the same response for 48 hours.
Now it's been 1 month and I haven't been able to withdraw a single cent from the remaining amount.
Desculpa o problema não é o bloqueio e sim a retirada que está quase 1 mês sem pagar, repito é o mesmo saldo que consegui tirar a metade já saquei 35 mil, e quando tirei a metade, não tinha problema nenhum em violação. Acredito que se tivesse algum problema não conseguria tirar esse 35 mil.
Porém o montante foi crescendo porque joguei. Ai quando ganhei novamente um valor alto veio o bloqueio.
Repito se quiser deixar eu bloqueada não tem problema, estou muito chateada com o casino, por que antes do bloqueio falaram que era para ficar tranquila que receberia o valor em 48 horas. Todos os dias entrava em contato pelo chat a mesma resposta 48 horas.
Agora vai fazer 1 mês e não consegui retirar nenhum centavo, do montante que sobrou.
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