Αυτή ήταν η πρώτη σας απόσυρση από το καζίνο;
Όχι. Έκανα αρκετές αναλήψεις στην πλατφόρμα και αυτή ήταν η μόνη που πήγε στραβά.
Θα μπορούσατε να εξηγήσετε γιατί η τράπεζα επέστρεψε τα χρήματα στον αποστολέα;
Η τράπεζα ανέλυσε τα pix και τα επέστρεψε στον αποστολέα και επίσης ακύρωσε τον λογαριασμό μου.
Πότε ήταν η τελευταία επικοινωνία σας με το καζίνο και πρότειναν κάποια λύση;
Ισχυρίζονται ότι η πληρωμή έγινε, αλλά απέδειξα με τις δηλώσεις ότι η πληρωμή επιστράφηκε.
Τελευταίο email που έλαβα από τη Marsbet. «Έχουμε ελέγξει τον πάροχο μας και όλα πήγαν καλά με την απόσυρσή σας.
Was this your first withdrawal from the casino?
No. I've made several withdrawals on the platform and this was the only one that went wrong.
Could you explain why the bank returned the money to the sender?
The bank analyzed the pix and returned them to the sender and also cancelled my account.
When was your last communication with the casino and did they propose any resolution?
They claim that the payment was made, but I proved with the statements that the payment was returned.
Last email I received from Marsbet. 'We have checked with our provider and everything went well with your withdrawal.
Esta foi sua primeira solicitação de saque do cassino?
Não Já fiz vários saques na plataforma esse foi o único que deu Problema
Você poderia esclarecer por que o banco devolveu o dinheiro ao remetente?
O Banco analiso pix e devolveu ao remetente e ainda cancelo minha conta
Quando foi sua última comunicação com o cassino e eles propuseram alguma resolução?
Eles alegam que pagamento foi feito, porem eu provei com os extratos que o pagamento foi devolvido.
último e-mail que recebi da Marsbet. 'Verificámos junto do nosso provedor e correu tudo bem com o seu saque.'
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