Γεια σας, έκανα μια κατάθεση και έλαβα ένα % μπόνους, ακολούθησα σωστά τους κανόνες του μπόνους. Ωστόσο, όταν ζήτησα απόσυρση, μου είπαν ότι θα το λάβω σε 3 με 5 ημέρες, και αυτό δεν συνέβη, επικοινώνησα αργότερα και άρχισαν να με εξαπατούν λέγοντας ότι η διαδικασία εκ νέου επαλήθευσης μπορεί να διαρκέσει έως και 30 ημέρες , και ότι πρέπει να περιμένω και να είμαι ήρεμος. ότι θα έπαιρνα τα κέρδη μου. Πέρασαν όμως 32 μέρες και επικοινώνησα για να ξεκαθαρίσω αυτή την καθυστέρηση χωρίς καμία ενημέρωση από το καζίνο προς εμένα, με μπλόκαραν για να μην με πληρώσουν, μόλις είπα να τους καταγγείλω για απάτη μου έστειλαν email μπλοκαρίσματος εμένα και ισχυριζόμενοι απάτη, και είναι αυτοί που εξαπατούν τον χρήστη, επειδή κατέθεσα και έπαιξα, κέρδισα ειλικρινά και δεν θέλουν να με πληρώσουν, και μάλιστα είπαν ότι δεν θα με πληρώσουν και αυτό ήταν το τελικό απόφαση χωρίς επιστροφή. Δεν έχω πρόβλημα με αναλήψεις σε άλλες πλατφόρμες, πάντα έπαιζα και τις έλαβα σωστά, παίζω σε αρκετές άλλες, δεν υπάρχουν παράπονα για μένα σχετικά με απάτη. Θα ήθελα να μάθω αν θα λάβω τα χρήματά μου που κέρδισα;; Παιδια μπορειτε να με βοηθησετε??
Hello, I made a deposit and received a % bonus, I followed the bonus rules correctly. However, when I requested a withdrawal they told me that I would receive it in 3 to 5 days, and that did not happen, I contacted them later and they started to deceive me saying that the re-verification process could take up to 30 days, and that I should wait and be calm. that I would receive my winnings. However, 32 days passed and I got in touch to clarify this delay without any information from the casino to me, they blocked me in order not to pay me, as soon as I said I would report them for fraud they sent me an email blocking me and alleging fraud, and they are the ones who are defrauding the user, because I deposited and played, I won honestly and they don't want to pay me, and they even said they wouldn't pay me and that was the final decision with no return. I have no problem with withdrawals on other platforms, I have always played and received them correctly, I play on several others, there are no complaints about me regarding fraud. I would like to know if I will receive my money that I earned?? Can you guys help me??
Olá, eu fiz um depósito e recebi bônus em %, cumpri as regras do bônus certinho. Porém quando solicitei uma retirada me disseram que eu receberia entre 3 a 5 dias, e isso não ocorreu, entrei em contato posteriormente e começaram a me enrolar dizendo que o processo re verificação poderia demorar até 30 dias, e que eu deveria aguardar e ficar tranquila que iria receber meus ganhos. Porém passaram 32 dias e eu entrei em contato para esclarecer esse atraso sem nenhuma informação do casino para comigo, eles pra não me pagar me bloquearam, assim que eu disse que iria denuncia-Los por fraude eles me mandaram um e-mail me bloqueando e alegando fraude, sendo que eles que estão com fraude com o usuário, pois eu depositei e joguei , eu ganhei honestamente e não querem me pagar, e ainda disseram que não iriam me pagar e essa era a decisão final sem volta. Eu não tenho problema nenhum com saque em outras plataformas, sempre joguei e recebi certinho, eu jogo em várias outras, não tem reclamação nenhuma sobre mim em relação a fraude. Eu gostaria de saber se vou receber meu dinheiro que ganhei?? Vcs podem me ajudar??
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