Με έκλεψαν εντελώς αυτό το καζίνο. Είχα υπόλοιπο 3.000,00 R$ και ζήτησα ανάληψη 2.500,00 R$ και μετά άλλα 500,00 R$. Ωστόσο, η απόσυρση παρέμεινε σε εκκρεμότητα. Επικοινώνησα επανειλημμένα με την υποστήριξη πελατών και μου είπαν μέσω email ότι η απόσυρσή μου ήταν ενεργή και ότι θα διεκπεραιωθεί. Ο καιρός περνούσε, αλλά η ισορροπία μου δεν εμφανίστηκε ποτέ, παρόλο που συνέχιζα να απλώνω το χέρι μου. Τελικά, μου απενεργοποίησαν τον λογαριασμό μου, δεν μου έδωσαν καμία εξήγηση και δεν μου πλήρωσαν τα χρήματα που προσπαθούσα να κάνω ανάληψη. Αυτό είναι εντελώς παράλογο. Αυτά τα 3.000,00 R$ σημαίνει πολλά για μένα. Η υποστήριξή τους δεν ξεκαθαρίζει ποτέ τίποτα. δεν ανταποκρίνονται επαρκώς στα email. Χρειάζομαι πραγματικά τα χρήματά μου! Αυτό είναι κλοπή, δεν είναι σωστό! Πληρώστε μου τα λεφτά μου! 
I was completely robbed by this casino. I had a balance of R$3,000.00 and requested a withdrawal of R$2,500.00 and then another R$500.00. However, the withdrawal remained pending. I repeatedly contacted customer support and was told via email that my withdrawal was active and would be processed. Time went by, but my balance never appeared, even though I kept reaching out. Finally, they deactivated my account out of the blue, didn't give me any explanations, and didn't pay me the money that I was trying to withdraw. This is utterly absurd. That R$3,000.00 means a lot to me. Their support never clarifies anything; they don't adequately respond to emails. I really need my money! This is theft, it's not right! Pay me my money!
Fui completamente roubado por esse cassino. Estava com um saldo de R$3.000,00 e solicitei o saque de R$2.500,00 e depois de mais R$500,00. Daí o saque só ficava pendente. Por vários momentos entrando em contato com o suporte e por e-mail me informavam que o saque estava ativo e seria processado. Passando o tempo e nada do saldo cair, e eu seguia entrando em contato. Por fim de repente desativaram minha conta, não me falaram o porque, e não pagaram o meu dinheiro que estava em processo de saque. Completamente absurdo. São R$3.000,00 que pra mim faz total diferença. O suporte nunca esclarece nada, não respondem o e-mail de forma adequada. Eu preciso muito receber o meu dinheiro! Não façam isso, é roubo, é feio! Paguem meu dinheiro!
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