Έκανα αρκετές καταθέσεις χωρίς προβλήματα, αλλά όταν τελικά προσπάθησα να αποσύρω τα κέρδη μου, εξεπλάγην που έπρεπε να επισυνάψω κάθε πιθανό έγγραφο, αλλά ακόμα
αρνηθεί το αίτημά μου. Έδωσα απόδειξη πληρωμών, αλλά απαιτούν να έχει ημερομηνία και ώρα. Όταν έκανα την πληρωμή μέσω MBWAY, ανέβασα την απόδειξη, αλλά και πάλι δεν ήταν αρκετή. Έβγαλα ένα στιγμιότυπο οθόνης του τραπεζικού μου λογαριασμού και αυτό δεν ήταν κατάλληλο. Φαίνεται ότι τίποτα δεν είναι αποδεκτό. Ευτυχώς, είχα καταθέσει μόνο ένα μικρό ποσό για να δοκιμάσω την πλατφόρμα. Προσπάθησα να στείλω email, αλλά απαντούν πάντα με τον ίδιο τρόπο. Νιώθω σαν μόνο ηχογράφηση του
η στιγμή που έκανα την πληρωμή θα ήταν αρκετή. Χρησιμοποιώ καζίνο εδώ και χρόνια και δεν έχω βιώσει ποτέ κάτι τέτοιο. Χρόνια. Ήμουν πάντα ευγενικός, ζητώντας βοήθεια, αλλά όλη η βοήθεια ήταν άχρηστη. Το γράφω αυτό γιατί μου άρεσε πραγματικά η πλατφόρμα και ήθελα να δοκιμάσω ολόκληρη την εφαρμογή, αλλά φαίνεται ότι δεν θα συμβεί πια. Παραπονιέμαι για να μην πέσουν οι άλλοι στην ίδια κατάσταση που έκανα. Χαίρομαι που αποφάσισα να δοκιμάσω τα πάντα πριν συνεχίσω να το χρησιμοποιώ, διαφορετικά η ζημιά θα ήταν πολύ μεγαλύτερη.
Κατά την πραγματοποίηση πληρωμών μέσω MBWAY, δεν υπάρχει απόδειξη με ημερομηνία και ώρα στην εφαρμογή της τράπεζας. Επαναλαμβάνω, δεν υπάρχει, μόνο η απόδειξη MBWAY και η εγγραφή συναλλαγής στην εφαρμογή της τράπεζας. Εάν οι πληρωμές μέσω MBWAY δεν λειτουργούν, σταματήστε να μας αφήνετε να τις χρησιμοποιούμε. Θα υποβάλω επίσης αυτό το παράπονο ως σχόλιο για τον ιστότοπο.
I made several deposits without any issues, but when I finally tried to withdraw my winnings, I was surprised by having to attach every possible document, yet they still
deny my request. I provided proof of payments, but they require it to have a date and time. When I made the payment via MBWAY, I uploaded the receipt, but it still wasn't enough. I even took a screenshot of my bank account, and that wasn't suitable. It seems like nothing is acceptable. Thankfully, I had only deposited a small amount to test the platform. I tried sending emails, but they always respond the same way. I feel like only a recording of
the moment I made the payment would suffice. I've been using casinos for years and have never experienced anything like this. Years. I've always been polite, asking for help, but all the assistance has been useless. I'm writing this because I actually liked the platform and wanted to test the entire application, but it seems that won't happen anymore. I'm complaining so others don't fall into the same situation I did. I'm glad I decided to test everything before continuing to use it, or else the damage would have been much greater.
When making payments via MBWAY, there is no receipt with date and time in the bank application. I repeat, it doesn't exist, only the MBWAY receipt and the transaction record in the bank app. If payments via MBWAY don't work, stop letting us use them. I will also submit this complaint as a comment about the site.
Fiz um vários depósitos sem problemas, quando finalmente tentei levantar ganhos fiquei surpreendida por ter anexado todos os documentos possíveis que existem e mesmo assim
ainda negam, fiz prova dos pagemtnos mas dizem que tem de ter hora e data quando fiz o pagamento por mbway carreguei o comprovativo do mesmo e mesmo assim não serve tirei print da conta do banco não serve. Ou seja nada serve , ainda bem que mal
depositei no casino estava só a testar a plataforma, tentei enviar emails respondem sempre da mesma forma, acho que só uma gravação do
momemto Em que fiz o pagamento é que iria servir, há anos que uso casinos nunca vi algo assim. Anos. Sempre fui educada peço ajuda e todas as ajudas são nulas, escrevo porque até gostei da plataforma, queria testar o todo da aplicação mas parece que não irá acontecer mais. Reclamo para as pessoas não caírem no mesmo que eu cai. Repito ainda bem que decidi testar tudo antes de continuar a usar senão o dano seria muito maior.
quando se faz pagamentos porbway não existe comprovativo com hora e data na aplicação do banco, repito não existe só existe o comprovativo do mbway e o registo da transação da app do banco se pagamentos por mbway não funcionam deixem nos de os usar. Irei fazer esta reclamação como comentário a cerca do site tb .
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