Alienbet Casino - γενική συζήτηση (σελίδα 2)

Good to know.. limit withdraw of €1.000 euro a day. That’s ridiculous, but true. My withdraw cancelled over and over so hit the chat and ask about it…

they told me €1.000 a day 😆

Hi yes it's as you say €1000 per day. 

As for the withdrawal, I saw that you have already managed to file a complaint about this problem. However, has the casino commented on why your withdrawal still ends up cancelled?

Anyway, we'll have to wait and see where your complaint goes from here. If you have anything new, don't hesitate to let us know. I'll be waiting.

They close my account after i make a complain on this forum. Not welcome anymore and my ip is blocked or something.

also asking to close my account on 16 sept without any response.. so kept depositing. Lost a lot again.. I don’t know why they has just a high rate on casinoguru. Withdraw is low and ridiculous, reviews online are shit and you read all the same.. nobody get a response by email.

they promise a answer in 12 hours. I didn’t recieve any answer since I ask to close my account during gambling issues.. the casino deserve a lower rate in my opinion.

ill give it up and report them to the kansspelautoriteiten (KSA) for running illegal on the Dutch market.

So it's pretty sad and not right in my opinion that they suddenly closed your account. 

As for the reply, from what I've seen in this thread, you're not the only one who didn't get one, which is not normal I'd say. 

Well, let's see where Tomas goes with your complaint, but I hope he can help you. 

Regarding the KSA report- have you filed a complaint there as well ? If you make progress can you let us know how it goes ? Fingers crossed. 🤞🤞

Έλαβα μια απάντηση από την KSA στα ολλανδικά, οπότε πρέπει να τη μεταφράσετε. Θα το δουλέψουν… απλώς περιμένει την επόμενη χρονιά. Αλλά είμαι 100% σίγουρος ότι ο Aquarius που περιορίζει το σημείο που παίζει η alienbet, θα έχει τεράστια ποινή.

Ι/Κυρία,

Λάβαμε το email σας με καλή σειρά.

Ακολουθεί μια εξήγηση του τι θα κάνει η Αρχή Παιγνίων (Ksa) με την αναφορά σας.

ειδοποιήσεις

Η έκθεσή σας είναι σημαντική για την Ksa. Το Ksa καταγράφει και αναλύει αναφορές σχετικά με την αγορά τυχερών παιχνιδιών και εάν το Ksa διαπιστώσει ότι έχει διαπραχθεί παράβαση, μπορεί να λάβει μέτρα κατά του παραβάτη. Για περισσότερες πληροφορίες, ανατρέξτε στον ιστότοπο .

Τελικά

Δεν θα λάβετε μεμονωμένα σχόλια σχετικά με την καταγγελία ή την αναφορά σας. Η Ksa επίσης δεν κάνει δηλώσεις σχετικά με συνεχιζόμενες ή προγραμματισμένες έρευνες.

Με εκτίμηση,

Δημόσια πληροφορία

……………………………………………………………………………………………………………………………..

Τμήμα Επικοινωνίας & Στρατηγικής

Αρχή Παιγνίων

Anna van Buerenplein 45A, 2595 DA Χάγη

PO Box 298, 2501 CG The Hague

Τ 070 302 1300

F 070 302 1399

E [email protected]

W http://www.kansspelautoriteit.nl

Well, I see you didn't wait for anything and took everything into your own hands. It's just a pity that the case will have to wait until next year, I'm a bit sorry about that. Anyway, thank you for sharing this with us. 

However, Tomas also replied to your complaint, so it would be good if you answered his questions here so he could move on. 

Well, I'm very curious to see how this all turns out in the end. If you have any more news don't hesitate to let us know. We will be glad for any additional information. 

Θα πάω τη Δευτέρα χωρίς αποτυχία και θα πάρω όλες τις εκτυπώσεις των συνομιλιών γιατί κατέθεσα 35, πήρα 35 ως μπόνους και δεν μπορώ να το κάνω ανάληψη, ζητήστε μου να στοιχηματίσω 2450, αυτό είναι τρελό, δεν το κάνω έχουν ακόμη και αυτό το ποσό και για να χειροτερέψουν τα πράγματα, δεν κάνουν επιστροφή χρημάτων, θα κάνω μήνυση για μικροαπαιτήσεις και θα σηκωθώ. στα φόρουμ παιχνιδιών που έχουν

Hi, since you took the bonus, did you meet the wagering requirements ? It is possible that the amount of 2450 is the sum you still need to wager to meet the full bonus. Can you try asking the casino if this is the case and let us know ? 

Δεν με πλήρωσαν και μου έκλεισαν τον λογαριασμό, κράτησαν τα χρήματα που κατέθεσα από το pix και με μπλόκαραν, μην παίζεις σε αυτό το καζίνο, με έκλεψαν.

Hello.

I'm sorry to hear that. To find more details, I browsed your complaint briefly, but I could use a hint.

Do you know why your account was blocked in the first place?

Since the complaint also refers to a missing deposit and probably also to a missing withdrawal, I feel this question is truly important.

For anyone who wishes to learn more details, the complaint is here.

Well, I'll wait for your kind reply.

It’s ridiculous you delete my honest review about Velobet. Maybe better for guests to switch to some other platform if people are not allowed to write a honest reviews

Το κατέθεσα κι εγώ και εξαφανίστηκαν με τα λεφτά μου

Hello,

To provide a full picture, it would be cool to mention the explanation given.

May I assist you with that?

"Hello, and thank you for your experience. We believe that the first verification can be complicated for several reasons, due to which the associated withdrawal might take longer to proceed. Kindly give it a few days, then come back and submit a new review containing further information. 

Thank you for your understanding."

Have you noted that I asked you to submit a new one after you waited a reasonable amount of time?

At this point, it's not about you and your experience; this is about being fair.

Γεια, έχω μια ανάληψη σε εκκρεμότητα για σχεδόν 2 εβδομάδες στην πλατφόρμα AliensBet.

Μπορείτε παρακαλώ να αποδεσμεύσετε την απόσυρσή μου; Έβαλα χρήματα σε αυτά που δεν έπρεπε να έχω γιατί νόμιζα ότι ήταν μια αξιόπιστη πλατφόρμα, αλλά προφανώς δεν είναι.

Έχω ένα μωρό και αυτά τα χρήματα θα βοηθούσαν πολύ, καθώς τα πράγματά του τελειώνουν.

Σας ευχαριστώ πολύ εκ των προτέρων.

Hello, I don't think that's quite how it's going to work. If you need the money, it's best not to play in the casinos, that's probably what I would recommend right off the bat.

Regarding your withdrawal, is there a reason why you have not been able to withdraw for almost 2 weeks ? We give casinos exactly 14 days to resolve the withdrawal issue. Additionally, do you have a verified casino account ? 

Let me know where you stand.