Hi, I've moved your post under the casino in question. I'm sorry you've been waiting so long for your withdrawal and from what I've seen, we have a warning on our site that the withdrawal process sometimes takes an unreasonably long time. Did you see that ?

As far as your account being deleted, did the casino give any reason why they did that ?
However, I saw that you have already filed a complaint, which is a good step from my point of view. Let's see where the team gets us. Would it be possible to answer Kristine's questions so she can move on ?
I hope the situation can be resolved without any problems.
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