Έτσι, έπαιξα από τις 1:45 μ.μ. έως τις 3:00 μ.μ. στις 29 Ιουνίου στο Casinozer's Portomaso 2 Live Roulette που παρέχεται από την Ezugi. Κάθε φορά που έβαζα ένα στοίχημα, εμφανιζόταν ένα αναδυόμενο παράθυρο που έλεγε ότι τα στοιχήματα δεν έγιναν αποδεκτά και το υπόλοιπό μου εξαφανιζόταν. Έπρεπε να αποσυνδεθώ και να επανέλθω επανειλημμένα. Αυτή η δυσλειτουργία διήρκεσε περίπου δύο ώρες. Το περίεργο είναι ότι παρόλο που τα στοιχήματά μου δεν γίνονταν δεκτά, όποτε έχανα, εξακολουθούσαν να αφαιρούν τα ποσά και να τα καταγράφουν ως νόμιμες συναλλαγές στο ιστορικό. Ωστόσο, για περίπου 13 λεπτά, όταν οι αριθμοί μου χτύπησαν, ούτε δέχτηκαν αυτά τα στοιχήματα ούτε πλήρωσαν. Αυτό συνέβη συγκεκριμένα από τις 14:47:43 έως τις 14:59:19, προκαλώντας σημαντική απώλεια. Ζήτησα να ακυρωθούν όλα τα στοιχήματα που τοποθετήθηκαν μεταξύ 13:45 και 15:00 λόγω αυτής της δυσλειτουργίας. Το καζίνο απάντησε δηλώνοντας ότι όλα ήταν καλά και δεν υπήρχαν σφάλματα. Απάντησα ότι είναι αλήθεια, δεν υπήρχαν λάθη αλλά μάλλον μικρές απάτες. Το ποσό της απάτης είναι περίπου 1.540 ευρώ. Εσύ αποφασίζεις.
So, I played from 1:45 PM to 3:00 PM on June 29th on Casinozer's Portomaso 2 Live Roulette provided by Ezugi. Whenever I placed a bet, a pop-up would appear saying that the bets were not accepted, and my balance would disappear. I had to log out and log back in repeatedly. This malfunction lasted for about two hours. What’s strange is that even though my bets were not being accepted, whenever I lost, they still deducted the amounts and recorded them as legitimate transactions in the history. However, for approximately 13 minutes when my numbers actually hit, they neither accepted those bets nor paid out. This happened specifically from 2:47:43 PM to 2:59:19 PM, causing a significant loss. I requested that all bets placed between 1:45 PM and 3:00 PM be annulled due to this malfunction. The casino responded stating that everything was fine and there were no errors. I replied that it’s true, there were no errors but rather small frauds. The scammed amount is around 1,540 euros. You decide.
Allora ho giocato dalle ore 13,45 alle ore 15 del 29 giugno su casinozer roulette portomaso 2 live provvider ezugi appena puntavo mi usciva una mascherina che mi diceva che le scommesse non erano accettate e mi scompariva il mio saldo poi dovevo uscire e rientrare questo cattivo funzionamento e' durato per circa due ore quello che' e' strano che nonostante le puntate non venissero accettate in tutti i colpi perdenti miei loro trattenevano le somme e quindi li scrivevano nella cronologia come buone invece per circa 13 minuti in cui uscivano i miei numeri non me li acccettavano e non li pagavano e precisamente dalle ore 14,47.43 alle ore 14,59 .19 causando un notevole danno quindi ho chiesto dopo aver provato il cattivo funzionamento del sistema che tutte le giocate dalle ore 13,45 alle ore 15,00 venissero annullate ,Il casino risponde che e' tutto ok non ci sono stati errori io ho risposto e' vero non ci sono stati errori ma piccole truffe,l'importo truffato aggirra a circa 1.540 euro vedete voi
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