Γειά σου!
Είμαι πελάτης της Betsamigo για λίγο και πάντα μπορούσα να αποσύρω χωρίς προβλήματα. Ο λογαριασμός μου ήταν πάντα επαληθευμένος και η διαδικασία ανάληψης ήταν πάντα ομαλή. Ωστόσο, στις 28/04/2024, ζήτησα ανάληψη ύψους 600,00 BRL και, προς έκπληξή μου, την επόμενη μέρα το ποσό επέστρεψε στον λογαριασμό μου στο Betsamigo. Επικοινώνησα μαζί τους μέσω email και ενημερώθηκα ότι έπρεπε να στείλω μια selfie με την ταυτότητά μου και έναν λογαριασμό κινητού τηλεφώνου που να δείχνει τον αριθμό του εγγεγραμμένου κινητού μου.
Έστειλα τα έγγραφα κατάλληλα και προσπάθησα να προχωρήσω στην ανάληψη, αλλά ακόμα δεν έχω λάβει τα χρήματά μου.
Η Betsamigo παρακρατεί τα χρήματά μου και αρνείται να με πληρώσει.
ένα
Hello!
I've been a customer at Betsamigo for a while and have always been able to withdraw without any issues. My account has always been verified and the withdrawal process has always been smooth. However, on 28/04/2024, I requested a withdrawal amounting to 600.00 BRL, and to my surprise, the following day the amount was returned to my Betsamigo account. I contacted them via email and was informed that I needed to send a selfie of me holding my ID and a mobile phone bill showing the number of my registered cell phone.
I sent the documents appropriately and tried to proceed with the withdrawal, yet I still haven't received my money.
Betsamigo is withholding my money and refusing to pay me.
a
Olá!
sou cliente da Betsamigo há um tempo e sempre consegui sacar normalmente. Minha conta sempre foi verificada e sempre saquei normalmente. Porém, no dia 28/04/2024, eu solicitei um saque no valor de 600,00 BRL e, para a minha surpresa, no dia seguinte o valor retornou para a minha conta Betsamigo. Entrei em contato no email e me informaram que eu precisava enviar uma selfie segurando a minha identidade e um comprovante de telefone celular constando o número do meu celular cadastrado.
Eu enviei os documentos corretamente, tentei efetuar um saque, e mesmo assim não recebi.
A Betsamigo está retendo o meu dinheiro e não quer me pagar.
a
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