Πλήρωσα 600 ευρώ το απόγευμα του Σαββάτου, χωρίς να έχω λάβει κανένα μπόνους, ρωτάω στο chat γιατί, επίσης επειδή ήταν γραμμένο στο site τους 100% μπόνους πρώτης κατάθεσης
Μου είπαν ότι έπρεπε να γράψω στο suppor@betmartini.com
Έτσι έκανα, καμία απάντηση αλλά την Κυριακή όταν μπήκα στο site της betmartini είδα ότι υπήρχε ένα μπόνους 50€ το οποίο για να γίνει πραγματικά χρήματα έπρεπε να παίξω έως και 1200 ευρώ, έπαιξα σε φρουτάκια και κέρδισα ενώ κρατώντας πάντα υπό έλεγχο το μπόνους μέχρι να καταφέρω να φτάσω τον στόχο, έχοντας φτάσει σε μια νίκη περίπου 1700 βγαίνω από το παιχνίδι και βλέπω ότι έχει γίνει πραγματικά χρήματα, συνεχίζω να παίζω μέχρι να φτάσω σε μια νίκη των 4500 κάνω αναλήψεις με το άπειρό μου που δεν ήξερα τι είναι, ρωτάω στο chat αν ήταν επιτυχής η ανάληψη και μου λένε ότι έπρεπε να περιμένω email από το kyc που έφτασε την επόμενη μέρα που μου ζητούσε όλα τα έγγραφα, έστειλα τα πάντα και τους εξήγησα μέσω email ότι δεν είχα mu infinity αν υπήρχε η δυνατότητα ανάληψης μέσω Iban, καμία απάντηση από αυτούς, στο site βλέπω ότι υπήρχε η δυνατότητα να το κάνω και μέσω IBAN, ακυρώνω τις προηγούμενες αναλήψεις και κάνε ανάληψη 2000 και μία από 2500
Μετά από δύο μέρες μου ζητούν να επιβεβαιώσω το IBAN μου στέλνοντας άλλα έγγραφα, μετά από μισή μέρα μου γράφουν τον λογαριασμό σου και έχει επαληθευτεί μπορείς να κάνεις ανάληψη μόνο 500 ευρώ και τα 4000 θα ακυρωθούν, από εκεί ζήτησα διάφορες πληροφορίες αλλά χωρίς απάντηση, μόνο στο chat κάποιος που αυτοαποκαλείται υπεύθυνος και είπε ότι μπορούσα να κάνω ανάληψη μόνο 50 ευρώ για το μπόνους και θα έκαναν 500 ως χάρη.
Ο λογαριασμός μου μπλοκαρίστηκε, έστειλα άλλα email αλλά καμία απάντηση, σας έστειλα μέσω email στη διεύθυνση που μου δώσατε όλες τις διάφορες οθόνες που έχω στην κατοχή μου.
I paid 600 euros on Saturday evening, not having received any bonus, I ask in chat why, also because it was written on their site 100% first deposit bonus
They told me I had to write to suppor@betmartini.com
So I did, no response but on Sunday when I entered the betmartini site I saw that there was a bonus of €50 which to make it become real money I had to play for up to 1200 euros, I played in slots and I won while always keeping the bonus under control until I managed to reach the goal, having reached a win of around 1700 I exit the game and see that it has become real money, I continue playing until I reach a win of 4500 I make withdrawals with my infinity which I didn't know what it was, I ask in chat if the withdrawal was successful and they tell me that I had to wait for an email from kyc that arrived the next day asking me for all the documents, I sent everything and I explained to them via email that I didn't have mu infinity if there was the possibility of withdrawing via Iban, no response from them, on the site I see that there was also the possibility of doing so via IBAN, I cancel the previous withdrawals and make a withdrawal of 2000 and one of 2500
After two days they ask me to confirm my IBAN by sending other documents, after half a day they write to me your account and it has been verified you can only withdraw 500 euros and the 4000 will be cancelled, from there I asked for various info but with no response, only in chat someone who He calls himself responsible and said that I could only withdraw 50 euros for the bonus and they would do 500 as a favor.
My account was blocked, I sent other emails but no response, I sent you via email to the address you gave me all the various screens in my possession.
Ho versato 600 euro sabato sera, non avendo ricevuto nessun bonus chiedo in chat il motivo, anche perché c'era scritto sul loro sito bonus primo deposito 100 %
Mi dicono che dovevo scrivere a suppor@betmartini.com
Cosi ho fatto, nessuna risposta ma la domenica entrando sul sito betmartini vedo che c'era un bonus di 50 € che per farli diventare soldi reali dovevo giocare cora 1200 euro, ho giocato in slot e ho vinto tenendo sempre sotto controllo il bonus a finché riuscivo a raggiungere l'obbiettivo, arrivato ad una vincita di 1700 circa esco dal gioco e vedo che sono diventati soldi reali, continuo a giocare fino a raggiungere una vincita di 4500 faccio dei prelievi con my infinity che non sapevo cosa fosse, chiedo in chat se il prelievo era andato a buon fine e mi dicono che dovevo aspettare un email di da kyc arrivata il giorno dopo chiedendomi tutti i documenti, mandato tutto e gli spiego tramite email che non avevo mu infinity se ci fosse la possibilità di ritirare tramite iban, nessun risposta da parte loro, sul sito vedo che c'era anche la possibilità di farlo tramite iban, annullo i prelievi precedenti e faccio un prelievo da 2000 uno da 2500
Dopo due giorni mi chiedono la conferma del mio iban inviando altri documenti, dopo mezza giornata mi scrivono il tuo account e stato verificato puoi solo prelevare 500 euro e i 4000 verranno annullati, da li ho chiesto varie info ma senza risposta, solo in chat una che si definisce responsabile ha detto che il bonus potevo prelevare solo 50 euro e 500 lo facevano loro a titolo di favore.
Mi è stato bloccato il conto ho mandato altre email ma nessuna risposta, vi ho inviato via email all'indirizzo che mi avete dato tutti i vari screen in mio possesso.
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