I played here between 24 August and 4 September 2026 and deposited EUR 94,590 in 67 card transactions. EUR 2,980 came back to me. EUR 91,610 did not, and that is where this review really starts.
Navigation and the deposit process: flawless, and that is the problem. Every one of the 67 payments went through instantly and was credited in full within seconds. Not one was declined, delayed or questioned. I live in Hungary. This operator holds no Hungarian gambling licence and is not permitted to offer games of chance to players here, yet it accepted my registration, my deposits and my play from a Hungarian IP address, on Hungarian-issued cards, over twelve days, without a single check or restriction at any point.
How the payments were processed is the part every player should read. Not one of the 67 deposits was presented to the card networks under the merchant category code used for gambling. Both of my banks have confirmed this in writing. The payments were submitted under fifteen different merchant names that have nothing to do with this casino, carrying seven different merchant category codes that describe caterers, digital goods, software applications, telemarketing, video game arcades and professional services, through eight different acquiring institutions. Twenty-four of those transactions were authorised through a single terminal identifier consisting of the digits 99999999, while genuine merchants on the same bank statement carry genuine, unique terminal identifiers. The effect of that coding was to get around a mandatory payment-blocking rule that exists in my country precisely to stop payments to unlicensed gambling operators.
Customer support: live chat is reachable at any hour and agents reply quickly, which sounds good until you need something that costs them money. I sent a written demand for the return of my deposits. On 14 October 2026 their own live chat confirmed to me in writing that my request had been forwarded "in its entirety". Since then, nothing. No reply, no refusal, no counter-offer, no explanation. On 15 October 2026 I sent a formal settlement offer with a deadline. Silence is the only response this operator has given to a EUR 91,610 claim.
Where this stands now: consumer protection proceedings against both of my banks are pending before the Hungarian financial supervisor, an arbitration application has been filed, a report concerning this operator's licence has been filed with the Curacao Gaming Authority, and all eight acquiring institutions that processed these payments have been written to individually.
My honest summary for anyone reading this before they register: depositing here takes seconds and works perfectly. Getting an answer about your money appears to be impossible. If you live in a country where this operator is not licensed, think very carefully about what protection you actually have before you put money in.
Navigation and the deposit process: flawless, and that is the problem. Every one of the 67 payments went through instantly and was credited in full within seconds. Not one was declined, delayed or questioned. I live in Hungary. This operator holds no Hungarian gambling licence and is not permitted to offer games of chance to players here, yet it accepted my registration, my deposits and my play from a Hungarian IP address, on Hungarian-issued cards, over twelve days, without a single check or restriction at any point.
How the payments were processed is the part every player should read. Not one of the 67 deposits was presented to the card networks under the merchant category code used for gambling. Both of my banks have confirmed this in writing. The payments were submitted under fifteen different merchant names that have nothing to do with this casino, carrying seven different merchant category codes that describe caterers, digital goods, software applications, telemarketing, video game arcades and professional services, through eight different acquiring institutions. Twenty-four of those transactions were authorised through a single terminal identifier consisting of the digits 99999999, while genuine merchants on the same bank statement carry genuine, unique terminal identifiers. The effect of that coding was to get around a mandatory payment-blocking rule that exists in my country precisely to stop payments to unlicensed gambling operators.
Customer support: live chat is reachable at any hour and agents reply quickly, which sounds good until you need something that costs them money. I sent a written demand for the return of my deposits. On 14 October 2026 their own live chat confirmed to me in writing that my request had been forwarded "in its entirety". Since then, nothing. No reply, no refusal, no counter-offer, no explanation. On 15 October 2026 I sent a formal settlement offer with a deadline. Silence is the only response this operator has given to a EUR 91,610 claim.
Where this stands now: consumer protection proceedings against both of my banks are pending before the Hungarian financial supervisor, an arbitration application has been filed, a report concerning this operator's licence has been filed with the Curacao Gaming Authority, and all eight acquiring institutions that processed these payments have been written to individually.
My honest summary for anyone reading this before they register: depositing here takes seconds and works perfectly. Getting an answer about your money appears to be impossible. If you live in a country where this operator is not licensed, think very carefully about what protection you actually have before you put money in.
- No licence in my country, yet deposits accepted
- EUR 91,610 not returned
- No substantive reply to a written demand
- Deposits coded as caterers and digital goods, not gambling
