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Ok I won $1600 at sunrise. I submitted my withdraw on a Sunday and after not getting a return reply to an email after they asked for my driver's license for acct update on Monday and then Tuesday I checked this site for reviews and was really disheartened by all the negative reviews. Then Thurs evening rolls around and I had $1600 in my btc. Though it was a day past the 72hr mark sunrise kept their end of the bargain. I do agree that their customer service is lackluster and the live chat should be taken down if it's not gonna be used bc that is the most infuriating part of this experience I can't really complain about anything else. Everyone in this review board prob broke the terms and conditions somehow which is why they r so butthurt. And in my opinion is slanderous bc it's very inviting for that mob mentality to voice misguided hate so if ur reading this take all the those hate filled reviews in a context of its 1 are of a story and there is another side not here to defend themselves. These people don't know that this could shut down a casino not guilty of the claims against them. I do hope their withdraw times can compete with casino extreme rapid withdraw that is less the a couple hrs I still deposit with sunrise bc I know my payout is coming and it's something I can look forward to as a silver lining. Casino guru should vet all these claims and give them a 1/5 validity score bc I think some are fabricated that they r pissed off they lost their rent money and taking it out on a innocent prob ran by 1 person from their apartment doing the best they can with what they got . So that's my 2¢. I give them 7/10 bc it's not perfect but it's definitely not the worst I've played at like casino loko. That place fits the reviews here. I won't ever play there again after they kept my $260 and offered no reason bc they won't reply to emails. Oh keep in mind too that some of these reviews might be bots from competition.
- THEY PAYOUT. MINE TOOK 4DAYS
- They give out free money on tournament play. I won $300 with no max cash out I then turned to $1600 and received every penny.
- Wide range of slots to play.
- They do payout but it could be faster
- Live chat needs to be gotten away with it not gonna be used.
- Live blackjack? I see advertising but I couldnt see it anywhere.
- Need more communication from emails. The cold shoulder feels like ur about be screwed. The hate you get is totally avoidable with simple updates on withdraw requests. Especially when you have on your site to inquire about bonus deduction from balance b4 requesting a withdraw. It's contradictory.
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