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I've played at many casinos and this is the WORST in 15+ years.
After you finally get your KYC Documents verified, you're still waiting many days to actually have your funds "processed"
I have yet to see that happen - after you're "verified" they than ask you to send in documentation of your deposit method.. now if you do this via "E-Transfer" they dont tell you what you need to send.
so ontop of waiting 24+ hours for a reply, because live chat does not handle KYC, you're waiting 1+ week if not more just do get verified.
my KYC says "verified" I still cant get my funds, and support barely replies.
Never have I seen such a prolonged and delayed process when I can obtain my funds easily on ANY OTHER casino I play it.
Don't play here! I'll be amazed if I see my money at this point.
After you finally get your KYC Documents verified, you're still waiting many days to actually have your funds "processed"
I have yet to see that happen - after you're "verified" they than ask you to send in documentation of your deposit method.. now if you do this via "E-Transfer" they dont tell you what you need to send.
so ontop of waiting 24+ hours for a reply, because live chat does not handle KYC, you're waiting 1+ week if not more just do get verified.
my KYC says "verified" I still cant get my funds, and support barely replies.
Never have I seen such a prolonged and delayed process when I can obtain my funds easily on ANY OTHER casino I play it.
Don't play here! I'll be amazed if I see my money at this point.
- Terrible Support, Slow Withdraws
- Slow Email Replies (24+ hours)
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