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We had a long conversation with support and discussed my withdrawal of funds lately. I provided the documents that I needed to resolve this situation in my favor. Today the check was completed and I was paid my money and even apologized respectfully and offered a bonus
I want to say that this is one of the best relationship between the casino and the player that I have ever seen. I liked that one person was assigned to me, who fully studied my case
I want to say that this is one of the best relationship between the casino and the player that I have ever seen. I liked that one person was assigned to me, who fully studied my case
- transparency of communication
- Personal support manager
- Interest in conflict resolution
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