πριν από 3 ημέρεςΠρωτότυποΜετάφραση
Wow, where to start.. Tried this casino as I played on other same ownership casinos, had less issues, but the whole company is no good.
Deposited a very small bullet, got lucky and hit couple of times. Decided that it's best to withdraw (350euro) and it began.
I deposited using crypto (TRX) due to low processing fees and speed of transactions, but when I tried to use it to withdraw I needed to send an email to them with my wallet address (I used it to withdraw in the first place and it was no good) - reason why, no-one knows, I suppose to add an extra unnecessary step and avoid paying.
After a long 2 hours with russian support chat, they managed to KYC/approve the withdrawal method and I did the withdrawal.
You thought it ended here? No. 350 euros got split into two withdrawals of 185 and 155 and 155 got rejected right away. Reason being - I've reached the withdrawal limit.
On Casino Guru daily withdrawal limit is 1.800euros. They told me due to my level it's 185/day, never been on any casinos that has this kind of limit daily and if it does - avoid them at all costs.
Imagine winning 5000 euros, it would take you 18days to withdraw and they would find 100 reasons during this time how to scam you.
Writing this to raise awareness and use proper casinos instead of this trash company overall.
Deposited a very small bullet, got lucky and hit couple of times. Decided that it's best to withdraw (350euro) and it began.
I deposited using crypto (TRX) due to low processing fees and speed of transactions, but when I tried to use it to withdraw I needed to send an email to them with my wallet address (I used it to withdraw in the first place and it was no good) - reason why, no-one knows, I suppose to add an extra unnecessary step and avoid paying.
After a long 2 hours with russian support chat, they managed to KYC/approve the withdrawal method and I did the withdrawal.
You thought it ended here? No. 350 euros got split into two withdrawals of 185 and 155 and 155 got rejected right away. Reason being - I've reached the withdrawal limit.
On Casino Guru daily withdrawal limit is 1.800euros. They told me due to my level it's 185/day, never been on any casinos that has this kind of limit daily and if it does - avoid them at all costs.
Imagine winning 5000 euros, it would take you 18days to withdraw and they would find 100 reasons during this time how to scam you.
Writing this to raise awareness and use proper casinos instead of this trash company overall.
- Slow KYC
- Weird requests
- Slow customer support
- Small withdrawal limits
