Κακή εμπειρία με το καζίνο που κάνει ψευδείς διαφημίσεις. Παντού στο site λέει ότι η ανάληψη γίνεται από 12 ώρες έως 2 εργάσιμες. Όταν η πληρωμή καθυστερεί, οι χειριστές συνομιλίας απλώς λένε να περιμένουν και δεν λύνουν το πρόβλημα. Ο Γκουρού του Καζίνο επίσης δεν με βοηθά να λύσω το πρόβλημα, καθώς αγνοούν το γεγονός ότι το Vulkan Casino αποκαλύπτει ότι πραγματοποιεί την πληρωμή εντός 2 εργάσιμων ημερών, ο Γκουρού θέλει παράλογα να περιμένω πέρα από αυτό που ορίζει η ίδια η Vulkan. Αυτή η ταξινόμηση ως τέλεια είναι παράλογη, και υπάρχει μόνο επειδή ο Γκουρού κρύβει ότι ο Vulkan δεν ακολουθεί τους δικούς του όρους.
Αναγνωριστικό παίκτη: 32361447
Αναγνωριστικό συναλλαγής: 8ab44aee-65da-44f2-b518-2160e317dd8e
Ενημέρωση: τα χρήματα που δικαιωματικά είναι δικά μου και ζητήθηκαν την ημέρα (22/06) δεν έχουν πληρωθεί ακόμη σήμερα (01/07). Η υποστήριξη είναι άχρηστη και δεν προσπαθεί να επιλύσει το πρόβλημα, απλώς απομακρύνετε τον πελάτη, δεν είχα ποτέ τόσο κακή εμπειρία καζίνο στο παρελθόν.
Bad experience with the casino that makes false advertising. Everywhere on the site it says that the withdrawal takes place from 12 hours to 2 business days. When the payment is delayed, the chat operators just say to wait and they don't solve the problem. The Casino Guru also does not help me to solve the problem, as they ignore the fact that Vulkan Casino discloses that it makes the payment within 2 business days, the Guru absurdly wants me to wait beyond what is in the terms of Vulkan itself. This classification as perfect is absurd, and it only exists because the Guru hides that Vulkan does not follow his own terms.
Player ID: 32361447
Transaction ID: 8ab44aee-65da-44f2-b518-2160e317dd8e
Update: the money that is rightfully mine and requested on the day (22/06) has not yet been paid today (01/07). Support is useless and doesn't try to resolve the issue, just push the customer away, I've never had such a bad casino experience before.
Péssima experiência com o cassino que faz propaganda enganosa. Pra todos os lados no site diz que o saque acontece de 12 horas até 2 dias úteis. No momento que atrasam o pagamento os operadores de chat apenas dizem pra esperar e não resolvem o problema. O Cassino Guru também não me auxilia a resolver o problema, pois ignoram o fato do Vulkan Cassino divulgar que realiza o pagamento em até 2 dias úteis, o Guru absurdamente quer que eu espere além do que está nos termos do próprio Vulkan. Essa classificação como perfeita é um absurdo, e só existe porque o Guru oculta que o Vulkan não segue seus próprios termos.
Id de jogador: 32361447
ID da transação: 8ab44aee-65da-44f2-b518-2160e317dd8e
Atualização: o dinheiro que é meu por direito e solicitado no dia (22/06) ainda não foi pago hoje (01/07). O suporte é inútil e não tenta resolver o problema, apenas afasta o cliente, nunca tive uma experiência tão ruim com cassino antes.