πριν από 11 μήνεςΠρωτότυποΜετάφραση
They will change the rules of a no deposit bonus just to get you to deposit. Was promoted as a NDB but because i won over $100, then they change the rules and say this bonus cant be wagered in the 'Bonus Wagering" games section. Also I understand that this is that kind of bonus, my argument is that there is the 'Wager Bonuses on these games" down drop down menu underneath it which suggests that this bonus is eligible for these games to wager your bonus funds on.
- not a thing
- Prolonged chat support wait times for easy find and fix queries
2
Gama Casino
πριν από 11 μήνες
Hello!
We have reviewed the situation described in your complaint and we see that the bonus you had active is wagering at the expense of real funds. This means that you can wager the bonus exclusively at the expense of real balance funds, for this you need to make a deposit. At the moment, as we can see, the bonus has already expired and has been canceled for this reason.
This bonus is very popular among users, as you don't have to risk anything to get the winnings from it. You just bet as you would have done without it, but when the required amount is wagered - you will be transferred as a bonus the entire Bonus balance to the Real one. You do not risk your funds.
We have reviewed the situation described in your complaint and we see that the bonus you had active is wagering at the expense of real funds. This means that you can wager the bonus exclusively at the expense of real balance funds, for this you need to make a deposit. At the moment, as we can see, the bonus has already expired and has been canceled for this reason.
This bonus is very popular among users, as you don't have to risk anything to get the winnings from it. You just bet as you would have done without it, but when the required amount is wagered - you will be transferred as a bonus the entire Bonus balance to the Real one. You do not risk your funds.
