Ακολούθησα τις οδηγίες του καζίνο για την πραγματοποίηση καταθέσεων για να μπορώ να κάνω αναλήψεις. Όταν έφτασα στο επίπεδο 3 και είχα ένα σημαντικό ποσό 2.000, προσπάθησα να το αποσύρω, και αρχικά φαινόταν να περνάει. Ωστόσο, παρέμεινε σε επεξεργασία και δεν εμφανίστηκε ποτέ στον λογαριασμό μου. Την επόμενη μέρα, μπήκα και είδα ότι τα χρήματα είχαν επιστραφεί στο πορτοφόλι μου. Όταν προσπάθησα να αποσύρω ξανά, δεν πέτυχε.
Δοκίμασα κάθε δυνατό τρόπο να επικοινωνήσω μαζί τους, ακόμη και έκανα μια νέα κατάθεση 10.00 για να δω αν αυτό θα βοηθούσε, αλλά δεν το έκανε. Όταν προσπάθησα να αποκτήσω πρόσβαση στα παιχνίδια, έλαβα μηνύματα που έλεγαν "Αυτή η λειτουργία είναι περιορισμένη αυτήν τη στιγμή, επικοινωνήστε με την υποστήριξη" και άλλα παιχνίδια έδειξαν ότι ήταν υπό συντήρηση.
Μετά από λίγες μέρες, κατάφερα να έρθω σε επαφή μαζί τους και μου είπαν ότι έπρεπε να φτάσω στο επίπεδο 4 για να κάνω ανάληψη του παγωμένου ποσού, ισχυριζόμενος ότι ο λογαριασμός μου κινδύνευε ή κάτι τέτοιο. Πιστεύω ότι αυτό είναι απλώς μια απάτη για να αποφύγετε την πληρωμή. Χρειαζόμουν ακόμα 190,00 για να φτάσω στο επίπεδο 4 και δεν έχω καταθέσει ακόμα αυτό το ποσό γιατί φοβάμαι ότι μπορεί να μην είναι αλήθεια. Παίζω σε άλλες πλατφόρμες και δεν έχω συναντήσει ποτέ κάτι τέτοιο.
Ελπίζω να μπορείτε να με βοηθήσετε. Ευχαριστώ!
I followed the casino's instructions for making deposits to be able to make withdrawals. When I reached level 3 and had a substantial amount of 2,000, I attempted to withdraw it, and it initially seemed to go through. However, it remained in processing and never appeared in my account. The next day, I logged in and saw that the funds had been returned to my wallet. When I tried to withdraw again, it didn't work.
I tried every possible way to contact them, even making a new deposit of 10.00 to see if that would help, but it didn't. When I tried to access the games, I received messages saying "This operation is currently limited, please contact support" and other games indicated they were under maintenance.
After a few days, I managed to get in touch with them, and they told me that I needed to reach level 4 to withdraw the frozen amount, claiming that my account was at risk, or something like that. I believe this is just a scam to avoid paying out. I still needed 190.00 to reach level 4, and I haven't deposited that amount yet because I'm afraid it might not be true. I play on other platforms and have never encountered anything like this.
I hope you can help me. Thank you!
Fui fazendo depósitos assim como o cassino pedia para conseguir fazer retiradas. Ao chegar no nível 3 quando eu já estava com um valor alto de 2 mil eu tentei fazer a retirada e aparentemente deu crt, só que ficou em processamento e nada de cair na conta, no outro dia ao entrar vi que havia voltado para a carteira e ao tentar fazer a retirada novamente não deu certo.
Aí fiquei tentando de todas as formas falar com eles, fiz até um novo depósito de 10,00 p vê se conseguia e nada, e aí ao entar nos jogos não dava mais certo, eram msgs de que " está operação está limitada no momento, por favor entre em contato com o saque" e os demais jogos diziam que estavam em manutenção.
Aí depois de uns dias consegui entrar em contato com o eles e aí me informaram que eu tinha que subir para nível 4 p assim poder sacar o valor congelado que estava lá, pq falaram que a conta estava em risco, Algo do tipo. Creio que é mais a farsa p não pagar. Ainda estava faltando 190,00 p eu subir p o nível 4 e não fiz o depósito lá deste valor até então, pois estou com medo de nãos ser vdd, pq jogo em outras plataformas e nunca vi algo parecido.
Espero que vcs possam me ajudar. Obg!
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