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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Απαντήσεις παραπόνου από τον χρήστη Tomas Biscuit

Ελληνικά
This complaint will be closed since it's a duplicate of a complaint that's al... πριν από 20 ώρες
Dear Felicefg,Do I understand correctly you deposited via Revolut to the casi... πριν από 20 ώρες
Dear ayushkhare365,Do you have access to your player's account?Is it possible... πριν από 20 ώρες
Dear ban679,Thank you very much for submitting your complaint. I’m sorry to h... πριν από 20 ώρες
Dear hanzlaus,We are extending the timer by 7 days. Please, be aware that in ... πριν από 21 ώρες
Thank you very much, noamenbachar, for providing the necessary information. I... πριν από 22 ώρες
Thank you very much, juan123321, for providing the necessary information. I w... πριν από 22 ώρες
Dear boucher604,We are extending the timer by 7 days. Please, be aware that i... πριν από 22 ώρες
Dear Akkkk,Do I understand correctly the balance amount is withheld on your p... πριν από 22 ώρες
Dear Akkkk,Do I understand correctly the balance amount is withheld on your p... πριν από 22 ώρες
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