Γεια σας, αντί για παράπονο, θα ήθελα να ληφθεί ως αναφορά. Στις 10/5 έκανα εγγραφή και έκανα την πρώτη μου κατάθεση στο site των 45 ευρώ. Η πρώτη προσπάθεια κατάθεσης απορρίφθηκε πλήρως σύμφωνα με μια ειδοποίηση από την τραπεζική μου εφαρμογή. Ωστόσο, η δεύτερη προσπάθεια ήταν επιτυχής. Ως αποτέλεσμα, δύο φορές αφαιρέθηκαν 45 ευρώ από τον λογαριασμό μου, συμπεριλαμβανομένου του ποσού που υποτίθεται ότι απορρίφθηκε. Μόνο 45 ευρώ, όμως, χρησιμοποιήθηκαν στον gaming λογαριασμό και τα άλλα 45 μόλις εξαφανίστηκαν. Ήταν η τράπεζά μου που με ενημέρωσε για τη διπλή πληρωμή. αλλιώς δεν θα το είχα προσέξει καν. Χρησιμοποιώ μια χρεωστική κάρτα για να κάνω καταθέσεις και πληρωμές στο διαδίκτυο και είχα φορτώσει ακριβώς το ποσό που ήθελα να καταθέσω στον νέο ιστότοπο. Στη συνέχεια, η τράπεζα κάλυψε τη δεύτερη δαπάνη, θέτοντας τον λογαριασμό μου αρνητικά και προέκυψε ένα χρέος 45 ευρώ, το οποίο δεν ήταν καν από εμένα, αλλά από την ίδια την τράπεζα. Προφανώς, επειδή το χρέος είναι μέτριο, θα το πληρώσω μόνος μου, αλλά αν είχα φορτώσει μεγαλύτερο ποσό, μπορείτε ήδη να φανταστείτε την ερώτηση που θα έκανα... Αρχικά, αναγνώρισαν το λάθος, λέγοντάς μου ότι τα χρήματα θα επιστρέφεται εντός 3-5 εργάσιμων ημερών. Σήμερα, όμως, η εξήγησή τους, αφού τους έστειλαν τραπεζικά έγγραφα, email από την τράπεζα, προσωπικά έγγραφα κ.λπ., που αποδεικνύουν την ανεπιθύμητη διπλή κατάθεση, ήταν ότι υπάρχουν «εκκρεμή ζητήματα με τον πάροχο πληρωμών» και να παραμείνουν υπομονετικοί. Γνωρίζοντας ότι μπορεί να μην πάρω ποτέ πίσω τα χρήματά μου, θέλω να αναφέρω τον ιστότοπο και το ίδιο το πρόβλημα. Δεν ξέρω πώς το κατάφεραν γιατί δεν μου έχει ξανασυμβεί ποτέ και δεν μπορώ να το εξηγήσω, αλλά ναι, είναι δυνατή η ανάληψη χρημάτων από τον λογαριασμό ακόμα και από προπληρωμένη χρεωστική κάρτα. Από όπου κατάγομαι, αυτό λέγεται απάτη. Προσοχή ⚠️
Hello, rather than a complaint, I would like this to be taken as a report. On 10/5, I registered and made my first deposit on the site of 45 euros. The first deposit attempt was fully rejected according to a notification from my banking app. However, the second attempt was successful. As a result, 45 euros were withdrawn from my account twice, including the amount that was supposedly rejected. Only 45 euros, though, were used on the gaming account, and the other 45 euros just disappeared. It was my bank that informed me of the double payment; otherwise, I wouldn't have even noticed. I use a debit card to make online deposits and payments, and I had loaded exactly the amount I wanted to deposit onto the new site. The bank then covered the second expense, putting my account into the negative and resulting in a 45 euro debt, which wasn't even from me but from the bank itself. Obviously, since the debt is modest, I will pay it myself, but if I had loaded a higher amount, you can already imagine the question I'd be asking... Initially, they acknowledged the error, telling me that the money would be refunded within 3-5 business days. Today, however, their explanation, after having sent them banking documents, emails from the bank, personal documents, etc., proving the unwanted double deposit, was that there are "issues with the payment provider still unresolved" and to remain patient. Aware that I may never get my money back, I want to report the site and the issue itself. I don't know how they managed to do this because it has never happened to me before, and I can't explain it, but yes, it's possible to withdraw money from the account even from a prepaid debit card. Where I come from, this is called fraud. Beware ⚠️
Buongiorno, più che un reclamo vorrei passarla come segnalazione. Il giorno 5 / 10 avevo fatto l'iscrizione e il primo deposito su questo sito di 45 euro. Il primo tentativo di deposito risultava rifiutato a tutti gli effeti con tanto di avviso dall app bancarie , il secondo tentativo e andato a buon fine. In conclusione hanno sotratto dal mio conto due volte la stessa somma anche quella che risultava rifiutata . Usati però sul conto gioco solamente 45. Gli altri 45 son spariti . Sono stata avvisata dalla banca del doppio pagamento , altrimenti non me ne sarei nemmeno accorta. Il fatto sta che uso una carta di debito per fare depositi e pagamenti online e avevo caricato sulla carta esattamente il saldo che volevo depositare sul nuovo sito , la banca poi sostenendo la seconda spesa così andando in meno e risultando debitrice di 45 euro che non avevo usato e che....non erano miei che della banca stessa. Ovviamente, il debito essendo modesto pagherò però dalle mie tasche , ma se caricavo una somma più elevata la domanda ve la immaginate già... Inizialmente avevano riconosciuto l'errore dicendomi che i soldi saranno rimborsati in 3/5 giorni lavorativi. Oggi però la loro spiegazione dopo aver mandato documenti bancarie, email dalla banca , documenti personali etc che attestano il doppio deposito indesiderato e stata " problemi con il provider dei pagamenti ancora non risolto" di restare in attesa. Cosciente di non riaverli mai più vorrei segnalare il sito e il problema in se , non so come loro abbiano fatto perché non mi era mai successo e non me lo spiego però si ...e possibile sottrare soldi dal conto anche da una carta ricaricabile di debito. A casa mia si chiama truffa. Attenzione ⚠️
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