Εδώ και δέκα μέρες περιμένω τις αναλήψεις μου στο Ready. Ζητήθηκαν αναλήψεις μετά την ολοκλήρωση της επαλήθευσης του λογαριασμού και την επιβεβαίωση μέσω συνομιλίας. Ωστόσο, μετά από αμέτρητες προσπάθειες επίλυσης του, η απάντηση είναι πάντα η ίδια «περιμένετε για απελευθέρωση». Η σελίδα του καζίνο αναφέρει ΑΜΕΣΗ πληρωμή μέσω pix, ή έως και τρεις ημέρες για μεταφορά και ζήτησα μέσω pix.
Χειρότερο από αυτό, είναι η ταπείνωση στην οποία υπόκεινομαι από το Καζίνο, δύο φορές που μου ζήτησαν να στείλω μια selfie κρατώντας ένα κομμάτι χαρτί γραμμένο "γεια σε ετοιμότητα καζίνο" και την τρέχουσα ημερομηνία μαζί με το έγγραφο. Το έστειλα και κάλεσα στο chat μέρες αργότερα επειδή δεν είχαν επαληθεύσει αυτήν τη φωτογραφία, ενημερώθηκα από τον πράκτορα ότι ο λογαριασμός επαληθεύτηκε πλήρως, έχω αποδείξεις γι' αυτό. Έλαβα ακόμη και το email επιβεβαίωσης. Ζήτησα αναλήψεις που απορρίφθηκαν, προς αγανάκτησή μου, το ζήτησαν για άλλη μια φορά. Ίδια selfie. Πάνω στο έγγραφο είναι το χαρτί γραμμένο ξανά, και εξακολουθεί να αναβοσβήνει το δεξί μου μάτι, εκεί πήγα να υποβάλω τον εαυτό μου σε αυτό για άλλη μια φορά. Στη συνέχεια, ο λογαριασμός μου επαληθεύτηκε ξανά και μέχρι στιγμής δεν υπάρχουν πληρωμές. Υπερβολικά αδιέξοδο καζίνο. Δεν έχουν λύσει τίποτα μέσω chat εδώ και 10 ημέρες.
I have been waiting for my withdrawals at Ready for ten days. Withdrawals were requested after account verification was completed and confirmed via chat. However, after countless attempts to resolve it, the answer is always the same "wait for release". The casino page states IMMEDIATE payment via pix, or up to three days for transfer and I requested via pix.
Worse than that, is the humiliation to which I am subjected by the Casino, twice they asked me to send a selfie holding a piece of paper written "hello Ready casino" and the current date along with the document. I sent it and called in chat days later because they hadn't verified this photo, I was informed by the agent that the account was fully verified, I have proof of that. I even received the confirmation email. I requested withdrawals which were rejected, to my indignation, they requested it once again. Same selfie. On the document is the paper written again, and still blinking my right eye, there I went to submit myself to this once again. Afterwards, my account was verified again and so far no payments. Too deadbeat casino. They haven't resolved anything via chat for 10 days.
Estou há dez dias aguardando meus saques na Ready. Os saques foram solicitado após verificação da conta ser concluída e confirmada via chat. Entretanto, após inúmeras tentativas de resolver, a resposta é sempre a mesma " aguarde liberação". Na página do cassino consta pagamento IMEDIATO via pix, ou até três dias para transferência e solicitei via pix.
pior que isso, é a humilhação a que sou submetida pelo Casino, por duas vezes solicitaram que eu enviasse uma selfie segurando um papel escrito " olá Ready cassino" e a data atual juntamente com o documento. Enviei e chamei no chat dias depois pq não haviam verificado essa foto, fui informada pelo agente que a conta estava totalmente verificada, tenho provas disso. Inclusive recebi o email de confirmação. Solicitei saques que foram rejeitados, para minha indignação, solicitaram mais uma vez. Mesma selfie. No documento é o papel escrito novamente, e ainda piscando o olho direito, lá fui eu me submeter a isso mais uma vez. Após, minha conta foi novamente verificada e até agora nada de pagamento. Cassino caloteiro demais. Não resolvem nada via chat há 10 dias.