Posido Casino - γενική συζήτηση (σελίδα 11)

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As I mentioned before, we give casinos 14 days to sort out everything they need to do around the withdrawal, so if nothing changes, then I recommend you file a complaint. I wouldn't rush out and give the casino some time since they say it's in the final stages. According to the complaints I've seen, you're not the only one who's had a delay in the last few weeks, but the casino has managed to resolve these issues so far. So I would also suggest to be a bit patient and we will see what happens next.

Do you think you can handle it ?

Mario0412

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Didier, they paid you the money because the same thing is happening to me, they tell me that there are many requests, that my request is in the final stage, but they cannot pay the money, this is a big fraud

Jaro

Mario0412

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Mario0412

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Hi, I would recommend using the "reply" button when you want to reply to someone specific because it will notify them that you wrote them back.

Also, I see that you also have a problem with the withdrawal, so how long are you waiting for please ? Apparently the casino has a delay from what we can see.

Anyway, according to what the player wrote, he got the first withdrawal and was waiting for the second one. I haven't heard from him since, but I firmly believe he has all his money. I hope he will get back to us and clarify the situation.

GuidoR9

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Γεια σε όλους, έκανα μια νίκη στο site του Posido Casino 1700 ευρώ.. Περιμένω 20 μέρες για την πίστωση που δεν έφτασε ποτέ.. Επικοινωνώ μαζί τους και μου λένε πάντα το ίδιο, στέλνουν την αναφορά και μην με αφήσετε να μάθω τίποτα περισσότερο.. Χρειάζομαι αυτά τα χρήματα. Έστειλα όλα τα έγγραφα για επαλήθευση πολλές φορές αλλά καμία απάντηση παρακαλώ βοηθήστε με..

ο λογαριασμός με ακρίβεια και αυτό

V incenzo.bernardo11@libero.it

παρακαλώ βοηθήστε με θα τρελαθώ

Αυτόματη μετάφραση:

Jaro

GuidoR9

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GuidoR9

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Hello, since you have been waiting for 3 weeks, I would recommend you to open a complaint right at the beginning, because I would say that it has been long enough.

You can lodge it here ⬅️

Is there any particular reason why you haven't received the money yet ? What does the casino keep telling you ? You also talk about the documents, have you managed to verify them successfully or not yet ? That might be the reason why you don't have the money yet.

So please let me know how it is.

gwallenwein12

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Περιμένω την πληρωμή μου των 180 € μέσω MasterCard από την 1η Αυγούστου 2024. Δεν έχει συμβεί τίποτα, ακόμη και μετά από πολλές φορές επικοινωνία με τη ζωντανή συνομιλία. Πάντα νέες δικαιολογίες.

Αναξιόπιστος;

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Romi

gwallenwein12

Community & Complaints Administrator

gwallenwein12

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Could you perhaps tell us at which casino you are waiting for your withdrawal and if your account was fully verified there?

gwallenwein12

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Posido Casino....και δεν απαιτείται επαλήθευση. Το λέει στο προφίλ μου.

Τις καλύτερες ευχές.

ΥΓ: ακόμα χωρίς πληρωμή

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Romi

gwallenwein12

Community & Complaints Administrator

gwallenwein12

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Thank you for your reply.

Now that we know which casino you were talking about, I have moved your posts to the official thread of this casino. Maybe you will get more information here.

Does it also say anything regarding your withdrawal request in your profile? Something like it's pending, perhaps?🤔

Were you able to get in touch with the casino support? Try also by email if the live chat is not able to give you any answers. I found this email address: support@posido.com

Keep us informed how it all goes, please.

peresolaka93

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If you have little patience, then never choose this casino. It is written in their regulations that the money is paid within 3-5 working days. That time is long gone. They always answer the same thing in the chat - the finance department is already taking care of everything, "sorry", "thank you for your patience", nothing is resolved. There is no point in writing to e-mail, there will be no answer. Never again. In addition, I cannot withdraw money because there is already a congestion with existing winnings.

peresolaka93

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Λετονία

peresolaka93

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file

Jaro

peresolaka93

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peresolaka93

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Hello, may I know how long you are waiting for your money ? We give casinos 14 days to sort everything out and send it. If that doesn't happen, we'll try to help if you're interested.

Anyway, is this your first withdrawal ? Didn't you need to verify?

I'm also interested in this: "I cannot withdraw money because there is already a congestion with existing winnings."

I'm not quite sure if I know what's behind this and if this should be a reason why you shouldn't be able to withdraw. So if you want you can elaborate on that so I can understand it better.

I will wait for the answer.

peresolaka93

Jaro

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Jaro

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I have been waiting for the withdrawal for 8 working days since I made the first request (including today). The first payment request was on 12.08, the second - on 13.08 and the fourth on 18.08. I only have options to make 3 withdrawals at a time as written in their rules. But I have the fourth prize hanging in the air, which I want to withdraw, but I can't do it because of this traffic.

about verification - I have not been offered to do it and I physically cannot do it, because the section - verification - does not offer such functions, if I wanted to do it too. Thank you for your reply and welcome.

Jaro

peresolaka93

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peresolaka93

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Of course I understand. So it will be necessary to try to endure more if only a week. It would not be the least for me, but if you have three withdrawals, I would expect the first one to by near future. If 14 days go by and nothing changes, by all means get in touch and we will try to assist.

Anyway, did you play with any bonus ?

peresolaka93

Jaro

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Jaro

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Ok in that case the first request amount should be around the 26th? If I understand correctly. No, I didn't play any bonus games and I declined all the bonuses offered.

Radka

peresolaka93

Social Media & Community Specialist

peresolaka93

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If I may add a point, you may submit the complaint anytime you're worried. It's just as Jaro said, though. First, we give casinos some time to resolve the matter without our interference. Only if they fail to do so will we step in. The decision is up to you, no preasure.

Hopefully, this casino will soon make improvements to the procedure. As I seem to remember, a lot of players were disappointed in the past.

peresolaka93

Radka

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Radka

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Good morning. I received money from this company on 22.08. Respectively, if you have patience, you can also expect money. I expected mine in 10 days.

Jaro

peresolaka93

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peresolaka93

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Well, that's good news, I'm glad you got the money. 🎉🎉

10 days to wait is not a short time, but apparently if you go through this thread and other people's gaming experience you will find out that you are not the only one.

Anyway, will this situation discourage you to continue playing here or will you rather say that you already know what to expect so you might play here again ?🙂

moreirajoana06

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Δεν ξέρω αν θα πάρω τα χρήματά μου πίσω, αλλά τώρα δεν μπορώ καν να συνδεθώ γιατί ακόμα κι αν ζητήσω να ανακτήσω τον κωδικό πρόσβασής μου, δεν λαμβάνω email ανάκτησης.

Αυτόματη μετάφραση:

Romi

moreirajoana06

Community & Complaints Administrator

moreirajoana06

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Could you describe the whole issue to us from the beginning, please, so we can better understand it?

Is your account blocked at this casino? Did you try to contact the support regarding this?

Posido Casino - γενική συζήτηση (σελίδα 11)

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