Legiano Casino - γενική συζήτηση (σελίδα 6)

Κάτι παρόμοιο συνέβη και σε μένα.

Σήμερα είναι η ένατη μέρα και ακόμα δεν έχω λάβει τίποτα, και το live chat μου δίνει πάντα τις ίδιες απαντήσεις. Γίνεται λίγο κουραστικό, για να είμαι ειλικρινής...

Hello, I imagine it is very unpleasant. Based on what we know from player complaints or reviews, this casino pays out eventually; however, it is just so slow. Try to hold on, please.

Γεια σας Ούτε η υποστήριξη ούτε το email έχουν μπλοκάρει ή κλείσει τον λογαριασμό μου. Ανοίγουν όλους τους λογαριασμούς χωρίς προειδοποίηση και στέλνουν διαφημίσεις... με εκτίμηση 🌻🌻🌻

Γεια σου Radka, ποια είναι η μέση περίοδος πληρωμής σε αυτό το καζίνο; 10 μέρες; 15 μέρες;

Hello,

This casino, from what I have seen so far, pays much later than a week or so. 🙁

Θα δούμε, αλλά είναι ντροπιαστικό. Χρειαζόμουν τα χρήματά μου επειγόντως...

To me, the list and also obviously similar text would indicate this group of casinos uses the same partners to take care of their promotions.

It was just last Wednesday during a call focused on complicated player issues when my colleagues mentioned the increasing trend of such massive group promotions and casinos inability to ensure excluding addicted players from email campaigns once their accounts have been closed due to addiction.

We agreed such a situation is troublesome and should be avoided. However, there is always some catch. We believe we can try to help only if such emails are sent from the official casino email, not through affiliate partners or promo partners. Third parties, despite how it may sound, are beyond our reach.

No wonder you would like to complain about this problem, and I just asked the whole complaint team to advise whether one complaint would be the best start or if they prefer the whole group.

I'll get back to you with a suggestion. 🙏 Try to resist, please!

Ευχαριστώ πολύ 🫶🌻

I see the situation is getting really desperate. Sadly, the best advice I currently have is to submit a complaint against every casino that has reopened your self-excluded account without your permission.

Make it clear that you had even problems to let the account be closed despite you keeping mentioning gambling issues. You may then copy and paste the problem description to all complaints you are about to submit. Details will be carried out once the complaints get approved.

I know it is complicated, but at this moment we are unable to handle group complaints, and what is worse, I can confirm many other vulnerable players are currently experiencing the same situation.

It must be so frustrating; we are willing to help and investigate this unbelievable mess.

I understand that, though my colleagues from the Complaint Team have been fighting to get the casino pay eventually. As you may read in this thread, this casino has become at least very unpredictable, not just in the manner of payouts.

I still suggest filling the complaint; the more, the better, especially under such circumstances.

Speaking of which, can you send me the URL I asked for? Resolving the captcha problem is also important, because you are required to submit the complaint on your own. Let me help; provide the full URL, please.

Γεια σας, σας ευχαριστώ πολύ... Το κακό είναι ότι μπλοκάρω τις διαφημίσεις μέσω email και SMS και εξακολουθούν να καταφέρνουν να μου στέλνουν διαφημίσεις... Αυτήν τη στιγμή βρίσκομαι σε μια μετακόμιση και είμαι επίσης σε αρκετά κακή υγεία, αλλά μόλις γίνω ξανά καλά, θα ήθελα να υποβάλω μια καταγγελία (ακόμα και για κάθε καζίνο τους ξεχωριστά). Τις καλύτερες ευχές και σας ευχαριστώ για την ανταπόκριση και την υποστήριξή σας.

Hi!

I'm sorry to say that some players have been waiting for months

quoting from complaint

"The player from France is experiencing significant issues with Legiano Casino regarding the non-payment of her winnings totaling €11,774, with three pending withdrawals of €1,500. After two weeks of waiting, misleading advice from support regarding the speed of crypto withdrawals led to further delays and unsatisfactory explanations from customer service."

Submitted on January...

Oh my. I'm truly sorry to hear this!

If the company uses different senders or phone/email exchanges, it is impossible to block it all. 🙁

Get well soon; take your time to rest. There is no rush; complaints can wait.

Κοιτάξτε, το παράπονό μου έχει ήδη αναρτηθεί https://casinogurues.com/legiano-casino-se-ha-retrasado-el-pago-de-las-ganancias-2.

Εδώ είναι η διεύθυνση URL της καταγγελίας μου. Εάν αυτό δεν επιλυθεί, θα αναγκαστώ να αναφέρω προσωπικά αυτό το καζίνο. Χρειαζόμουν τα χρήματα επειγόντως και φαίνεται ότι το καζίνο δεν ενδιαφέρεται για την κατάστασή μου.

Αν είναι τόσο πίσω όσο λένε ότι είναι με αυτές τις υπεκφυγές απαντήσεις που μου δίνουν, θα πρέπει να δουλεύουν τα Σάββατα και τις Κυριακές. Δεν είναι δικό μου πρόβλημα που έχουν μείνει τόσο πίσω για μήνες και μήνες, απ' ό,τι έχω δει...

Υπάρχουν πράγματα που απλά δεν ταιριάζουν σε αυτό το παζλ...

❤️Σας ευχαριστώ πολύ

I hope we will be able to help change these terrible practices. I know it is not easy, but try to focus on your health. First things first. 🙏💚

Now I see the complaint as accepted and publicly visible—thank you.

I very much agree with your opinion. What, in my opinion, however, does not fit the puzzle, is the money. It is not very responsible to assume without having proof, so let's just say, you may work 24/7 but if you lack the "primary component," it won't work anyway.

Well, I'm done speculating,... I really hope the casino is going to resolve this mess soon.