Αφού χρησιμοποίησα ένα κουπόνι κατάθεσης για να κερδίσω πραγματικό υπόλοιπο, η πλατφόρμα αρνήθηκε την ανάληψη μου και στη συνέχεια μπλόκαρε τον λογαριασμό μου με το υπόλοιπο.
Επικοινώνησα με την υποστήριξη και μου είπαν να περιμένω 5 εργάσιμες ημέρες. Μετά από 5 ημέρες, έλαβα ένα email που με ενημέρωσε ότι ο λογαριασμός μου θα παραμείνει αποκλεισμένος και τα χρήματά μου δεν θα επιστραφούν.
Είπαν ότι το κουπόνι που χρησιμοποίησα δεν είχε κοινοποιηθεί δημόσια. Δεν φταίω εγώ αν διέρρευσε το κουπόνι ή κάτι τέτοιο. Δεν ήξερα ότι το κουπόνι δεν προοριζόταν να χρησιμοποιηθεί. Αν διέρρευσε ή κάτι παρόμοιο, ήταν ανικανότητά τους.
Θέλω μόνο τα λεφτά μου πίσω. Δεν θέλω τον λογαριασμό πίσω, θέλω μόνο τα χρήματά μου που αρνούνται να επιστρέψουν.
Έχω δοκιμάσει κάθε τρόπο για να πάρω τα χρήματά μου πίσω, αλλά δεν είναι πρόθυμοι να καταλήξουν σε οποιαδήποτε συμφωνία.
Σημείωση: Ο λογαριασμός μου επαληθεύτηκε με έγγραφα. Έστειλα όλα τα έγγραφα που ζητήθηκαν, αλλά ακόμα δεν έχουν ξεκλειδώσει τον λογαριασμό μου.
After using a deposit coupon to gain real balance, the platform denied my withdrawal and subsequently blocked my account with the remaining balance.
I contacted support and was told to wait 5 business days. After 5 days, I received an email informing me that my account would remain blocked and my money would not be refunded.
They said the coupon I used had not been publicly shared. It's not my fault if the coupon was leaked or something of the sort; I was unaware the coupon wasn't meant to be used. If it was leaked or anything similar, it was their incompetence.
I just want my money back. I don't want the account back, I just want my money that they are refusing to return.
I have tried every way to get my money back, but they are unwilling to reach any agreement.
Note: My account was verified with documents. I sent all the requested documents, yet they still have not unlocked my account.
Depois de ter usado um cupom de depósito para ganhar saldo real, plataforma negou saque e posteriormente bloqueou minha conta com saldo.
Entrei em contato com suporte. Me foi informado para aguardar 5 dias úteis. 5 dias se passaram e me enviaram email informando que minha conta continuaria bloqueada e meu dinheiro não seria devolvido.
O mesmos informaram o que o cupom que foi utilizado não tinha sido divulgado em nenhum lugar. Não tenho culpa que o cupom tenha sido vazado ou algo do tipo, eu não tinha ciência que o cupom não tinha sido compartilhado. Se o cupom vazou ou algo do tipo foi incompetência deles.
Eu só quero meu dinheiro de volta. Não quero a conta de volta, quero meu dinheiro que eles não querem devolver.
Tentei de todas as formas reaver meu dinheiro, mas eles não querem nenhum acordo.
Observação: Minha conta foi verifica com documentos, enviei todos os documentos que me foi solicitado e mesmo assim não desbloquearam minha conta.
Αυτόματη μετάφραση:
