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The website is easy to use and the casino offer many games and has nice bonuses. They have an online verification procedure which is always very nice because it is done fast but not in onlywin casino case. Even though your account is verified with online verification you are still asked for a bunch of documents via email. And unfortunately this is not only ID or a selfie. But this is selfie with ID in hand, selfie with ID in hand and a paper with todays date and casino name in the background where your device displays your casino account. In addition to that there are requirements for address proof which is normal but in my case as it was crypto deposit they asked not only for a screenshot of the transaction but also my wallet's balance which is a personal thing. It is the same thing as asking to send bank statement and it must show how much money you have in your account.
- Many games
- Nice bonuses
- excess information for verification
- extremely long verification
Onlywin Casino
πριν από 4 ώρες
Hi mantmat!
Thank you for your feedback. We apologize for any inconvenience caused by our verification process. We take security and compliance very seriously, which is why we have certain requirements in place to ensure the safety of our players and their funds. We appreciate your understanding and cooperation in providing the necessary documents. If you have any further questions or concerns, please feel free to contact our customer support team for assistance.
Thank you for choosing our casino.
Best regards,
Onlywin Casino
Thank you for your feedback. We apologize for any inconvenience caused by our verification process. We take security and compliance very seriously, which is why we have certain requirements in place to ensure the safety of our players and their funds. We appreciate your understanding and cooperation in providing the necessary documents. If you have any further questions or concerns, please feel free to contact our customer support team for assistance.
Thank you for choosing our casino.
Best regards,
Onlywin Casino
