πριν από 5 ημέρεςΠρωτότυποΜετάφραση
I deposited around 3 k. First they took me for a runaround with verification as soon as my funds ran out I got verified. They didn’t add any bonuses from my deposits or did I gain any pts. I had a few withdrawals but as they stated they had technical difficulties I reversed those and that’s that. After all that I did try to get answers why none of the bonuses work for me and the live chat said that they will escalate the issue to some department. ( never got any response from them) Meanwhile I tried to close my account and that was impossible as well . The account is still open and I still have 0 responses in 3 weeks. I strongly advise people to stay away from the. I will lodge a complaint to the licence holder. I’m sure all the good reviews are done by bots.
- Chat responds quickly
- And a good game selection
- Slow withdrawals ( they use stalling tactics)
- The live chat is useless they just tell you someone will get back to you
- 3 weeks 40x emails 0 responses
Rooster Bet Casino
πριν από 2 ημέρες
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The Rooster.bet Team
Thank you for taking the time to share your experience. We’re truly sorry to hear that your interaction with our platform has been so frustrating, and we appreciate you bringing these issues to our attention.
We understand how important it is to feel valued and supported, especially when it comes to matters like verification, bonuses, and withdrawals. We sincerely apologize for the delays and lack of communication you've faced. This is far from the standard we aim to uphold.
Please know that we take your concerns seriously. We’d like the opportunity to investigate your case thoroughly and make things right. If you're open to it, could you please contact us directly at vip@rooster.bet we’ll prioritize your request immediately.
We appreciate your feedback regarding our game selection and fast chat responses, and we’re actively working on improving our withdrawal processes and overall communication.
Thank you again for your honesty. We hope we can regain your trust.
Best Regards,
The Rooster.bet Team
