ΦόρουμΚαζίνοBitDice Casino - γενική συζήτηση

BitDice Casino - γενική συζήτηση (σελίδα 2)

πριν από 3 έτη από ANAMARTIN
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23075 προβολές 109 απαντήσεις |
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Προσθήκη ανάρτησης
πριν από 2 έτη

Hello, i a long term customer of BitDice and bet over 25k on this site. Now i have the problem, i dont get a win from a bet. It‘s my money and not from a bonus or something. I played a bet over 75.5 points and my money was still placed on this bet, after the game was finished and my bet was won, i got my bet back but without the win. After a long discussion in the live support, i didnt got anything and they said the match got cancelled or something but on their own site the result of the match was public (also on all other sports sites). Now i want my won amount to my account. Please see attached screenshots.

filefile

56attitude
πριν από 2 έτη

I'm afraid we can't tell you much about it since it's not related to online casino. I'd probably send an email to the casino and ask for an official statement. It's better than asking a random agent on a live chat in this case, since it's not a common issue.

I feel like it's possible that they got some tips that the match could be rigged or they received an unusually high volume of bets on the match so they decided to cancel it. But they should definitely cancel it before the match started. Not after or during the match.

πριν από 2 έτη

Signing up was fast and easy. The games is good and a good variety to choose from.

πριν από 2 έτη

Signed up to which casion?

lisahellyn6
πριν από 2 έτη

To BitDice I presume 🙂. This thread is dedicated to this one.

πριν από 2 έτη

I am very pleasantly surprised that a Curacao casino can also be good. The selection of games is huge, all you need is means of payment. Support also available and in German. Payment was also made directly to the account on the same day.

Daniel56
πριν από 2 έτη

Hello and thank you for your information. You can write your own user review here if you are interested.

🙂

Daniel56
πριν από 2 έτη

Curacao casinos can be great. The problem is that there can be extremely big differences in terms of quality and fairness between 2 Curacao licensed casinos. You really need to choose properly.

Έγινε επεξεργασία από τον συντάκτη πριν από 2 έτη
πριν από 2 έτη

Where do i locate 100 free spins for signing up. . Could you please help me


Loyalty97
πριν από 2 έτη

Hello,

click the bonus here: https://casino.guru/bitdice-casino-review#tab=js-tab-bonuses

Then activate in your casino account. If you need help ask their chat.

Be advised though that this is a "play now, deposit later" free spin offer.

You need to deposit in order to get the winnings:

file

πριν από 2 έτη

Hi Radka,


Is it not a bit weird that in a week time this casino gets 8 5stars review all form 'visitors' with only one review..


Of course it can be coincidence but I do wonder if it is accurate, since this really compensate the 2 negative reviews.

Anonymized255
πριν από 2 έτη

Hello Yousst,

It's not weird, it just happens. There are tons of players who play in one casino for several months, so they start with the first review as a visitor. 🙂

I understand where you're heading, though. Don't worry there is a special tool in development, we feel the need to make sure that user reviews are truly genuine. However, I don't want to describe the mechanism now, let's wait for this tool to be implemented.

πριν από 2 έτη

Hello guys, I've been playing at this casino for a few months now and have made some small dogecoin withdrawals (about $200-$300). On July 2nd, I requested a dogecoin withdrawal ($730) but I have not been paid yet. I sent a message from their site 3 days ago but no reply. I have texted 4 people in the last week and they all say they will send me the money soon. I always received my money within 2-3 days.

Δημοσίευση από simonnatanael1981 διαγράφηκε από Radka
Αιτία: Διαφήμιση
favorite14
πριν από 2 έτη

Did you finish their KYC checks?


Could be a reason why it is taking so long, also given the fact that the BTC price was 'high' last few days the casino could consider to process slower until the coins are more stable.

Anonymized255
πριν από 2 έτη

I wrote to 4 people and no one asked me for verification.

favorite14
πριν από 2 έτη

Maybe that's why it is taking so long. The casino unfortunately advertise with instant payouts but if you look further they say themselves that it may take up to 72 hours.


You can try to send them an e-mail but I saw that you also filed a complaint on Casino Guru, hopefully they resolve your issue too.


πριν από 2 έτη

It took some effort and time (10 days) but I finally got the money.

favorite14
πριν από 2 έτη

Good ending after all 🙂

Thank you for updating your complaint.

Are you going to keep playing there? 🤔

Radka
πριν από 2 έτη

Yes, I will

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