Υποβάλλω μια καταγγελία κατά της Efbet επειδή μου αρνούνται συνεχώς αναλήψεις, παρόλο που έχω επαληθευτεί πλήρως και έχω παράσχει όλα τα έγγραφα που έχουν ζητήσει. Παρά την προσπάθεια μεθόδων ανάληψης που συνδέονται με διάφορες τραπεζικές κάρτες, συνεχίζουν να απορρίπτουν τις προσπάθειές μου. Με υποχρέωσαν ακόμη και να επιστρέψω χρήματα σε μια κάρτα από την οποία δεν είχα καταθέσει αρχικά, αλλά είχα χρησιμοποιήσει για προηγούμενες αναλήψεις. Αν και έχω συμμορφωθεί με αυτήν την οδηγία περισσότερες από μία φορές, εξακολουθούν να αρνούνται να αποδεσμεύσουν τα χρήματά μου. Θυμάμαι ένα πρόσφατο περιστατικό στο οποίο τηλεφώνησα στη γραμμή εξυπηρέτησης πελατών τους, παρουσίασα όλα τα απαιτούμενα έγγραφα και ζήτησα να κάνω ανάληψη από τις κάρτες που είχα χρησιμοποιήσει προηγουμένως. Παρά το γεγονός ότι επέστρεψα περισσότερα χρήματα από όσα είχα πάρει αρχικά, και με διάφορες μεθόδους, αρνήθηκαν επίμονα τα αιτήματά μου για ανάληψη. Όταν ρώτησα για τον λόγο της άρνησής τους, μου είπαν απλώς ότι είχα κάνει ανάληψη χρημάτων από μια συγκεκριμένη κάρτα και έπρεπε να την επιστρέψω, μια διαδικασία που είχα ήδη ολοκληρώσει πολλές φορές. Στην πρώτη μου προσπάθεια, αφαίρεσαν την επαλήθευση και δεν μπόρεσα να προχωρήσω στην απόσυρση. Ωστόσο, μετά την εκ νέου επαλήθευση και την επιστροφή χρημάτων από όλες τις κάρτες που έχω χρησιμοποιήσει με την πάροδο του χρόνου, συνεχίζουν να απορρίπτουν τα αιτήματά μου για ανάληψη. Επίσης, δεν φαίνεται να τους ενδιαφέρει σε ποιον επιστρέφω τα χρήματα. Έχω τραβήξει φωτογραφίες αυτής της δοκιμασίας και έχω αρχεία καταγραφής όλων των συνομιλιών και των απαιτήσεων που έθεσαν, τις οποίες είχα τηρήσει. Σίγουρα, αν ανησυχούν τόσο πολύ για το πού πάνε τα χρήματα, δεν πρέπει να δεχτούν τα χρήματά μου εξαρχής.
I am lodging a complaint against Efbet because I am consistently denied withdrawals even though I am fully verified and have provided all the documents they have asked for. Despite trying withdrawal methods linked to various bank cards, they continue to reject my attempts. They even obliged me to return funds to a card that I didn't initially deposit from, but had used for previous withdrawals. Though I have complied with this directive more than once, they still refuse to release my money. I recall a recent incident in which I called their customer service line, presented all the required documents and requested to withdraw from the cards I had previously used. Despite me returning more money than I had originally taken, and through various methods, they persistently denied my requests for withdrawal. When I enquired as to the reason for their refusal, they simply stated that I had withdrawn funds from a certain card and needed to refund it, a process I had already completed multiple times. On my first attempt, they removed the verification and I was unable to proceed with the withdrawal. However, after re-verification and refunding the money from all the cards I've used over time, they continue to dismiss my withdrawal requests. They also don't seem to care who I am refunding the money to. I have taken pictures of this ordeal, and have logs of all the chats and requirements they set, all of which I had adhered to. Surely, if they're so concerned about where the money is going, they shouldn't accept my money in the first place.
Жалбата ми ще е срещу Ефбет защото постоянно когато искам да тегля пари получавам отказ от тях а съм верифициран представил съм им всички документи който са ми пойскали дори и с други банкови карти да съм бил всичко съм представял но когато искам да тегля те ме задължават дори и да не съм депозирал с друга ката да възстановя парите който съм бил изтеглял някога си но тези номера вече им ги научих и днеска когато исках да тегля се обадих на тяхният тел.номер човека пред него представих всички документи за поведен път пуснах да тегля парите през картите който съм използвал някога си и сега дори и бях пуснал повече от колкото съм взел от тях по какви ли не начини се опитвах да изтегля но всеки път ми отказваха като ги попитах защо те ми казаха от един коя си карта съм теглил пари и трябва да ги въстанивя но аз го бях направил дори няколко пъти първият път ми махнаха верификацията и не можех да тегля но след това като я направих и върнах парите от всичките карти който съм използвал през времето пак получавах откази имам и снимки направени имам и със чатовете и изискванията които имаха и който аз бях ги направил преди това макар че не са те хората които ще ми казват аз на кого възстановявам парите като са толкова загрижени не трябва изобщо да прием
Αυτόματη μετάφραση:
εδώ είναι η σημείωση την ημερομηνία και όλα όσα χρειάζεστε
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