πριν από 8 μήνεςΠρωτότυποΜετάφραση
Πολύ οδυνηρό και ενοχλητικό KYC. Ήθελαν 10 διαφορετικά έγγραφα. Χρονοκάρτα, τιμολόγιο, selfie, στιγμιότυπο από την τραπεζική κάρτα, παρόλο που δεν το χρησιμοποίησα για κατάθεση, κατάσταση λογαριασμού, στιγμιότυπο οθόνης από την ηλεκτρονική τράπεζα, δικά μου στοιχεία... κάθε φορά που υπέβαλα ένα έγγραφο, ένα νέο απαιτείται. Τα έγγραφα πέρασαν γρήγορα, αλλά έπρεπε να τα επεξεργαστώ για περίπου μία ώρα. Έμοιαζε σαν να προσπαθούσαν να απογοητεύσουν τον παίκτη για να παίξουν τα χρήματα πίσω.
Τα χρήματα μπήκαν γρήγορα στον λογαριασμό, αφού πέρασαν τον πόνο του KYC.
Τα χρήματα μπήκαν γρήγορα στον λογαριασμό, αφού πέρασαν τον πόνο του KYC.
- KYC
Αυτόματη μετάφραση:
1
CatCasino
πριν από 8 μήνες
Hello there,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during the KYC process. We understand that it can be lengthy and frustrating at times, but it's essential for ensuring the security and integrity of our platform.
We appreciate your cooperation and patience as you provided the necessary documentation. It's reassuring to see that your documents were processed quickly, even though we understand that gathering and editing them took considerable effort on your part.
Please rest assured that your account is now fully verified, and you can continue to enjoy our services with confidence. If you have any further questions or require assistance, our customer support team is here to help.
Thank you for your understanding and for being a valued member of our community.
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during the KYC process. We understand that it can be lengthy and frustrating at times, but it's essential for ensuring the security and integrity of our platform.
We appreciate your cooperation and patience as you provided the necessary documentation. It's reassuring to see that your documents were processed quickly, even though we understand that gathering and editing them took considerable effort on your part.
Please rest assured that your account is now fully verified, and you can continue to enjoy our services with confidence. If you have any further questions or require assistance, our customer support team is here to help.
Thank you for your understanding and for being a valued member of our community.
