πριν από 1 έτοςΠρωτότυποΜετάφραση
Δυσαρεστημένος έκανα ανάληψη 180€ στις 2 Μαΐου και μου επέστρεψαν τα χρήματα στον λογαριασμό μου στις 14 Μαΐου, τα ξαναέβγαλα και είναι ακόμα σε επεξεργασία. Μιλάω με το live chat εδώ και 2 βδομάδες και μου λέει μόνο ότι θα με ειδοποιήσουν, αλλά δεν μου δίνει λύση κανείς και δεν το καταλαβαίνω μιας και έχω ήδη κάνει ανάληψη χρημάτων στον τραπεζικό μου λογαριασμό πριν και δεν υπήρχε πρόβλημα. Ενημέρωση: Έστειλα όλα τα απαιτούμενα έγγραφα στο καζίνο και εγκρίθηκαν στις 9/6/23, ακόμα περιμένω να κατατεθούν τα χρήματά μου στον λογαριασμό μου, χρήστης: nachetes
21/6 μου λένε ότι δεν πρόκειται να μου δώσουν τα χρήματά μου γιατί είναι η δεύτερη φορά που παίρνω χρήματα με δωρεάν μπόνους, τι απατεώνας, χωρίς αμφιβολία το χειρότερο καζίνο από όλα
21/6 μου λένε ότι δεν πρόκειται να μου δώσουν τα χρήματά μου γιατί είναι η δεύτερη φορά που παίρνω χρήματα με δωρεάν μπόνους, τι απατεώνας, χωρίς αμφιβολία το χειρότερο καζίνο από όλα
Αυτόματη μετάφραση:
2
Paradise 8 Casino
πριν από 1 έτος
Thank you, Nachetes, for letting us know.
We are truly sorry to hear that you consider this a scam.
Please note that real-play never occurred in your account. You only deposited in order to activate your account to withdraw from a free chip you won. Once you activated your account with a deposit, you cashed out, and the winnings were sent to you.
We think it is more than fair to allow our customers to cash out winnings from a free chip without them ever playing for real, and therefore, and according to our T&Cs, you simply can't continue to cash out on free chips any further unless real-play is taking place first.
We can also see that your assigned account manager has sent you an email with an explanation.
Based on the fact that we did pay you when you were eligible for it, we find this review to be very unfair to us, and we kindly ask you to reconsider it.
Thank you and have a great day.
Paradise 8 Support
We are truly sorry to hear that you consider this a scam.
Please note that real-play never occurred in your account. You only deposited in order to activate your account to withdraw from a free chip you won. Once you activated your account with a deposit, you cashed out, and the winnings were sent to you.
We think it is more than fair to allow our customers to cash out winnings from a free chip without them ever playing for real, and therefore, and according to our T&Cs, you simply can't continue to cash out on free chips any further unless real-play is taking place first.
We can also see that your assigned account manager has sent you an email with an explanation.
Based on the fact that we did pay you when you were eligible for it, we find this review to be very unfair to us, and we kindly ask you to reconsider it.
Thank you and have a great day.
Paradise 8 Support
