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Here's the deal , I was an advocate for these guys for the first few years , talked regularly with members of the support staff and was even sponsored with them for a while to live stream , it's taken years of bs to finally get me to write anything about my experience with bc but I think it's time.
Let's just start off with if you play at any online casino record everything , every play, every bet , every conversation because when you finally do have an issue the only chance of getting resolve is having documentation. That being said let me explain my negative review of bc . The first issues I came across late 2020 was while playing live roulette and betting xlm I found a glitch where the bet would get set back to min when ever you connected and reconnected but there was no pause or delay in game play or loading screen . The chip would just reset to .00001 xlm and playing on a phone this wasn't noticeable unless you were looking for it . Long story short after playing out dozens of nonce the winning bet comes around and I don't see my balance increase I look into it see previous bets all raising up to 5 xlm then winning bet wager 0.00001 xlm . I keep playing and again literally the exact same thing happens bet before win a few xlm winning bet wager was min . So I reach out to Joe with whom I felt had a relationship we talked often and I had already started streaming . Tell him I can't figure this out what's going on , while texting him back and forth I'm pacing around the house and even outside and it happens again . I finally realized what was going on when my phone went from wifi to cell it reconnected and bet was reset . I was shocked by the response I got from them even after showing video evidence . I didn't ask for refund or my losing bets back as I was trying to build a lasting relationship with the streaming , I simply told them what I found in way of this could be an issue for you in the future especially if someone is making large bets , instead of any acknowledgement they tried to make it as that was done intentional for players benefit and that I was just trying to get something from nothing from them. Whatever that's number 1
2nd issue is with affiliates - they stopped paying me on affiliate pay when my commissions almost reached $1k now this was just from 1 player but it was one I worked to get over to bc a d he was the big player we all want as affiliate so around lvl 24 they say I violated affiate policy (never how) so he is no longer an affiliate. He's wagered almost 3m now then was about $250k. I did later find out from staff that they though I was both accounts and initially banned the other but after further investigation determined we were not. A year or so goes by I'm pretty much done with bc but that referral still plays there often and tips me there so I check in for that. One day I receive a tip run it up to $6k or so and then lose it all . I go into chat and do one small outburst like we see so many times just one post and log out . Next day I log in and see message account permanently muted when I go to say hi to someone . I was kind of relieved so said nothing , a few Mos go by and I'm talking with support about something else and before we're done I ask about my mute, they tell me I can appeal at 6 mos which was like 2 mos away. I let it go enjoying being absent from the toxic dump that is bc chat until today someone finally conviced me I need to get it lifted so I reached out to support , made no argument , didn't ask why in. The first place just said I would like to have my mute lifted I promise to behave and have learned my lesson thinking all good I get They're reply, we cannot lift unfortunately as you have been warned repeatedly In the past , please not if you make alternate accounts your ip will also be banned . I've asked to see these other violations as I don't recall ever being warned in the past . All I can say is get it get out if your gonna play there the bonuses and level perks are worse every day.
Let's just start off with if you play at any online casino record everything , every play, every bet , every conversation because when you finally do have an issue the only chance of getting resolve is having documentation. That being said let me explain my negative review of bc . The first issues I came across late 2020 was while playing live roulette and betting xlm I found a glitch where the bet would get set back to min when ever you connected and reconnected but there was no pause or delay in game play or loading screen . The chip would just reset to .00001 xlm and playing on a phone this wasn't noticeable unless you were looking for it . Long story short after playing out dozens of nonce the winning bet comes around and I don't see my balance increase I look into it see previous bets all raising up to 5 xlm then winning bet wager 0.00001 xlm . I keep playing and again literally the exact same thing happens bet before win a few xlm winning bet wager was min . So I reach out to Joe with whom I felt had a relationship we talked often and I had already started streaming . Tell him I can't figure this out what's going on , while texting him back and forth I'm pacing around the house and even outside and it happens again . I finally realized what was going on when my phone went from wifi to cell it reconnected and bet was reset . I was shocked by the response I got from them even after showing video evidence . I didn't ask for refund or my losing bets back as I was trying to build a lasting relationship with the streaming , I simply told them what I found in way of this could be an issue for you in the future especially if someone is making large bets , instead of any acknowledgement they tried to make it as that was done intentional for players benefit and that I was just trying to get something from nothing from them. Whatever that's number 1
2nd issue is with affiliates - they stopped paying me on affiliate pay when my commissions almost reached $1k now this was just from 1 player but it was one I worked to get over to bc a d he was the big player we all want as affiliate so around lvl 24 they say I violated affiate policy (never how) so he is no longer an affiliate. He's wagered almost 3m now then was about $250k. I did later find out from staff that they though I was both accounts and initially banned the other but after further investigation determined we were not. A year or so goes by I'm pretty much done with bc but that referral still plays there often and tips me there so I check in for that. One day I receive a tip run it up to $6k or so and then lose it all . I go into chat and do one small outburst like we see so many times just one post and log out . Next day I log in and see message account permanently muted when I go to say hi to someone . I was kind of relieved so said nothing , a few Mos go by and I'm talking with support about something else and before we're done I ask about my mute, they tell me I can appeal at 6 mos which was like 2 mos away. I let it go enjoying being absent from the toxic dump that is bc chat until today someone finally conviced me I need to get it lifted so I reached out to support , made no argument , didn't ask why in. The first place just said I would like to have my mute lifted I promise to behave and have learned my lesson thinking all good I get They're reply, we cannot lift unfortunately as you have been warned repeatedly In the past , please not if you make alternate accounts your ip will also be banned . I've asked to see these other violations as I don't recall ever being warned in the past . All I can say is get it get out if your gonna play there the bonuses and level perks are worse every day.
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