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I want to love this place but a few minor details are in the way -
1. No license. Having been burned I am very leery of the non-license casinos but I have been impressed with customer service here and the number of bonuses that have been given so I have made limited deposits I would definitely have made much larger and more often had they been licensed and I haven’t deposited recently do that for a fact. Which leads to
2. Seeing as how I haven’t deposited often I also have not withdrawn ever because I have not yet won enough to be able to withdraw so I cannot confirm the payout I would increase my rating once that happens but again due to the license, I am on temporary hiatus from depositing at nonlicensed establishments.
3. Probably the single biggest reason for my review tonight is that once again they did the thing that most annoys me as an American consumer. I receive an email that says free $100 chip no deposit no strings no nada. I continue to play at the place that I am at and in my mind I have $100 coming from them so I put them on my list of places I intend to play and when I go to use the code, it says it’s not redeemable at this time, and it appears that the reason being is that this is for new sign ups. it is a personal pet peeve of mine when casinos send me marketing materials for new customers when they already have my email address and know that I am an existing customer. It is very annoying and there is nothing whatsoever in the ad that indicated that this was for new sign up only therefore it’s very misleading, though I will say I don’t think it was intentionally misleading it’s still is something that gets someone’s attention and interest and then is a disappointment, so I really wish that they would do a better job in the marketing department to not alienate the customers by offering things that they don’t intend to follow through with or being more clear with their marketing materials as to whom it is targeted too.
1. No license. Having been burned I am very leery of the non-license casinos but I have been impressed with customer service here and the number of bonuses that have been given so I have made limited deposits I would definitely have made much larger and more often had they been licensed and I haven’t deposited recently do that for a fact. Which leads to
2. Seeing as how I haven’t deposited often I also have not withdrawn ever because I have not yet won enough to be able to withdraw so I cannot confirm the payout I would increase my rating once that happens but again due to the license, I am on temporary hiatus from depositing at nonlicensed establishments.
3. Probably the single biggest reason for my review tonight is that once again they did the thing that most annoys me as an American consumer. I receive an email that says free $100 chip no deposit no strings no nada. I continue to play at the place that I am at and in my mind I have $100 coming from them so I put them on my list of places I intend to play and when I go to use the code, it says it’s not redeemable at this time, and it appears that the reason being is that this is for new sign ups. it is a personal pet peeve of mine when casinos send me marketing materials for new customers when they already have my email address and know that I am an existing customer. It is very annoying and there is nothing whatsoever in the ad that indicated that this was for new sign up only therefore it’s very misleading, though I will say I don’t think it was intentionally misleading it’s still is something that gets someone’s attention and interest and then is a disappointment, so I really wish that they would do a better job in the marketing department to not alienate the customers by offering things that they don’t intend to follow through with or being more clear with their marketing materials as to whom it is targeted too.
- Great bonus program
- Good messaging assistance
- Nice design
- Not licensed
- Sends offers to your email that may not be honored
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