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If I could give less than one star I would! I have been speaking with several representatives from Las Atlantis Casino, some conversations were pleasant, most left a lot to be desired when it comes to getting basic customer service. I won a very small amount which was $596.93 I attempted to withdraw this amount, I was unsuccessful in this endeavor, due to Las Atlantis Casino billing department would not allow me to collect my winnings. They said it was due to me using two bonuses at once, and that I placed a bet over $10, 64 times which violated the Terms & Conditions of the Bonuses, and since I violated the T&C any winnings I had received would be null and void. Mind you I was playing "Live Dealer" Baccarat and their T&C says Live Dealer isn’t playable if you have any bonuses attached! Case in point this organization deliberately lied, stole my winnings with their lack of transparency, and unprofessionalism. I can’t imagine why this company has not been investigated, and a class action lawsuit hasn’t been filed with all the people who has been defrauded by Las Atlantis Casino.
- Worst online casino, they don’t payout they try to keep your money
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