ΦόρουμΚαζίνοYbets Casino - γενική συζήτηση

Ybets Casino - γενική συζήτηση (σελίδα 14)

πριν από 11 μήνες από JMiles1984
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22294 προβολές 287 απαντήσεις |
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1...13 14 15
Agora
πριν από 1 μήνα

Hi gain!

I'd say it is because you gave them a hard time regarding your verification, despite the fact that, in the end, you lost the money. If a player became unpopular, the management usually decided to close such an account to prevent further "conflicts". I bet they also spotted the complaint.

In my opinion, you have not been particularly pleased with your experience while playing at this casino. Is that correct? Perhaps it's not that bad ending. Even though I am sure it is a bad feeling.

πριν από 1 μήνα

Hello Radka, I really don't understand why they closed my account, and it's frustrating, I entered the chat with them and they told me that I violated the community rules and when I asked what exactly, they closed my chat. I took it as a lesson and moving on. Hugs for you 😊

πριν από 1 μήνα

Ybets just paid me all the money. My case is finally solved.

πριν από 1 μήνα

Hello Radka, I really don't understand why they closed my account, and it's frustrating, I entered the chat with them and they told me that I violated the community rules and when I asked what exactly, they closed my chat. I took it as a lesson and moving on. Hugs for you 😊

πριν από 4 εβδομάδες

That is great that you have this kind of attitude.

I believe that everything happens for a reason, so maybe it will show you later why you had to leave this casino. The next one hopefully will be without any issues.

Did you already find some of your liking, perhaps?

πριν από 1 μήνα

Ybets just paid me all the money. My case is finally solved.

πριν από 4 εβδομάδες

This is great news!

After more than a month of waiting, right?

So, did you get the whole amount already?

πριν από 3 εβδομάδες

I want to file a complaint against an online casino, could you please help me

krasimirov510
πριν από 3 εβδομάδες

Hello, what casino is it and what is the problem please? Could you describe the situation so we know if we can try to help you? 

I would be grateful, thank you. 

Jaro
πριν από 3 εβδομάδες

this is Ybetz Casino

krasimirov510
πριν από 3 εβδομάδες

I have $600 and €50 not credited to my account for almost 2 weeks

πριν από 3 εβδομάδες

this is Ybetz Casino

πριν από 3 εβδομάδες

I haven't found such a casino here. Could you please share me the url address so I know which one it is and if we really don't have it in our system?

About your problem, why the casino hasn't paid your money yet, did you get any reason? Do you have a verified account or not? Did you play there with the bonus? 

I will wait for the answer. 

Jaro
πριν από 3 εβδομάδες

https://ybets.net/profile/settings

I don't know why they won't pay my winnings, I played with bonus but I rolled the bonus spins.

krasimirov510
πριν από 3 εβδομάδες

I have a verified account, I have withdrawn funds from this casino before, but now they are not paying my winnings

krasimirov510
πριν από 3 εβδομάδες

Sure enough, I found it and moved your posts to the casino in question. 

I see you say you played with the bonus, did you meet all the requirements? Hasn't the casino said anything to you yet about why they didn't pay you the money back? Could you show me what bonus you played with please? 

However, I would still recommend that you file a complaint since it has been going on for quite a long time and you still don't know anything new.

You can open it on this link. ⬅️

If you have any questions, feel free to let me know.

Also, if you don't know what to expect from the process itself, you can find it in this guide

Fingers crossed.🤞

Jaro
πριν από 3 εβδομάδες

I don't know what is going on and why they are doing this. I lost my nerve with this casino. please do something i will be very grateful.

πριν από 3 εβδομάδες

every time i contact them they say wait we will contact you via email but no one is contacting me. I'm forgotten and they don't care

krasimirov510
πριν από 3 εβδομάδες

Please answer my questions and try to follow what I write or we will get nowhere. 

I also recommended in my previous reply that you open a complaint so that our team can try to assist you in this case, without that there is no help (you can open a complaint in the link with the green letters in the previous reply). 

So please check it out. 

πριν από 6 ημέρες

At first it seemed cool to me. Despite the fact that the li.it of winnings from the bonus is only a x10 bonus. Unfortunately, during the second withdrawal I was informed that in order to make a withdrawal, you need to have two devices. A desktop computer or laptop, and a device with a camera. For verification, you need selfie with document in hand against the background of the open ybet page on laptop or pc. Take this into consideration before making a deposit. P.S. If this stupid requirement is removed. I will inform you.

Next problem I received information that my game history was sent for verification. and it is supposed to take 10 days. I will inform qas if it really takes that long. There are probably more interesting casinos than such a miracle with a payout limit

kszysio
πριν από 6 ημέρες

Hi, I see that your gameplay investigation is current in the casino. Sometimes it happens that either the casino or the game provider will access it and you will have to wait. I hope it won't take long. 

As far as verification is concerned, it's not exactly practical, but I don't think it's impossible to do nowadays. I understand that not everyone has to have multiple devices but it can certainly be done with the help of someone. If that was the only problem I probably wouldn't see it as such a bad thing. 

Anyway, I understand that it's not even completely user friendly and I firmly believe that nothing else will come in as a hindrance. 

Feel free to keep us posted on what you find when the casino lets you know.

πριν από 5 ημέρες

Δεν θα τρέχω στους γείτονες και θα βγάλω selfie μπροστά στον υπολογιστή τους με το διαβατήριό μου στο χέρι. Είμαι άνω των 40 ετών. Θα νομίζουν ότι είμαι τρελή..

Αυτόματη μετάφραση:
kszysio
πριν από 3 ημέρες

I understand what you are saying but if you don't pass the verification then withdrawals will not be possible which would be a pity. Some things are not exactly standard, but neither are some things you can't ask of a player. I've come across this exact situation of yours. 

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