It looks like you’re actually siding with the casino, CasinoGuru?
Surely you can see the pattern here? Have a look on trustpilot they have fake reviews and so many band ones, especially with GB players..
Surely as your job running this website you can see exactly what’s going on here, unless you are involved with them? Which I don’t think you are ??
They are a 1000% a scam, I can’t tell straight away now after doing my research. They have even replaced already the merchant account that was blocked.
They are rude, even if you are nice to them, you still get blocked and suspended.
Explain why on Trustpilot (please check) person after person saying they verify the account and the casino keep saying they’re processing the withdrawal and then suddenly the users accounts blocked. It’s a regular thing with them. It’s so obvious!!
We are, actually, not siding with any casino, as you are trying to say here. We are mostly on players side, whenever we have a good proof that a casino is not being fair. Of course, it always goes also the other way around, whenever we believe, after seeing the proof of that, that a player is trying to "harm", in some way, the casino, we will turn to its side. We believe in fair play, and that is what we are trying to achieve here, in Casino Guru, really.
We always try to "examine" every user review, which comes to our hand, and not to let slipped any fake ones. I do not know, how the other sites work, to tell you the truth, I can just speak from our point of view.
I really am sorry for the complications you're experiencing at this casino, an am sure our team will do whatever it's in their hands to help you out. There is no need to do any accusations, though. We are here to help players, for free, and willing to do as much as possible to achieve the best solution.
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