Hello Romi,
Thank you for your reply. I noticed that you mentioned that WagonBet Casino has been closed and is no longer operational, which means I cannot submit an official complaint. However, I also noticed that you have been in contact with someone from the casino and that in certain cases, balances have been successfully paid out even after its closure.
My request is, if possible, to provide you with the details of my case so you can check whether I could recover my remaining balance. For confidentiality reasons, I cannot post these details publicly. If you are willing to assist, I would greatly appreciate it if you could provide me with an email address where I can send the necessary information.
Thank you in advance for your help!
Hi.
No problem at all; I am glad to help.
If you still have some remaining balance at this casino and your winnings were made by playing casino games, our complaint team could try to contact the casino and help you get it paid.
Please file a complaint here, and hopefully it'll be successful.
Unfortunately, I wouldn't be able to do much without you submitting a complaint, you know.
What do you say?
