Nomini Casino - γενική συζήτηση (σελίδα 6)

So I'm still waiting for $700

That's another wk,I played at wolfwinner made withdrawal got paid a few hrs later..I've waited nearly 2wks from nomini..that's a big delay don't you think

Yeah, of course it is a huge delay. I agree with you.

We will look into it as soon as possible, and I really hope we'll be able to solve the situation.

I really appreciate your help I just want them to be fair to players who are suppose to be there to have fun an trust where they put their money into,an not have a casino that's suppose to be one of the best casinos with fast payments an great customer service turn around an not pay what their players have won fairly...plz help me get my $700...thank you

That is the whole point of our work here, really. We aim for fair play every time.

Please reply to your complaint whenever possible so we are able to move forward.

Has there been any update by any chance?

Hi I messaged again yesterday an still saying the same thing delay delay

my withdrawal is still in the same place it was a wk ago..it hasn't progressed at all

I hope that the casino will cooperate with our team then. Just please hang in there. 🙏

In what state did you say your account is there? Is it fully verified?

yes it is

Update i checked in with them today an not only had i still not recieved money they rejected my withdraw an it was back in casino account again with no valid reason only the was a technical issue an told me everythung i already knew an done because my bank details an how ive withdrawn money every other time has not changed an my account didnt need to be verified as they said it was fine.so ive had to make another request an they said i should not have any problem this time

This is ridiculous

Must be really hard to go through this. I hope that soon we'll be able to communicate with them and learn more.

Still waiting its been way to long an they still not giving me my winnings..

I understand your frustration. Our complaint team is doing everything we can, really. It is just that there have been many cases coming in, actually.

I will try to get in touch with my colleague Attila and ask him what can be done now. Okay?

..there is no reason for this delay an nominis reply on here to attila asking whats tbe reason for delay??they still never gave one...

I hope that they will do as they wrote, and soon we'll see some movement with your withdrawal, though.

7η εργασιμη ημερα και η αναληψη μου στο nomini δεν εχει ολοκληρωθει

κλασικα αυτοματα μηνυματα σαν απαντησεις

νομιζω δε θα ολοκληρωθει ποτε

ακομα ενα scam casino

μακρια τρομερη ταλαιπωρια

Hi, have you been waiting for your money for a week, or is there some other process you're going through? Sometimes you just have to be patient. The casino has a pretty good safety index, which means there shouldn't be any major problems with you getting your money as long as you haven't broken any rules. 

We give casinos 14 days, so if this situation is still not resolved, we will try to help you. 

I have been waiting since 28/01 for a €500 withdrawal.

According to the Terms of Use, section 6.12, withdrawals should be processed within 3 working days.

After the third working day, I started sending them emails every day, asking for an explanation as to why my withdrawal is still incomplete. Each time, I receive the same automatic message saying they are sorry and that I shouldn’t worry, but nothing actually changes.

This makes me believe that they are trying to mislead me and pressure me into cancelling my withdrawal.

That is what they are counting on.

And that's what you definitely shouldn't do. Don't play with money or rush the withdrawal, just wait. If they give you the same automatic responses, they probably don't have anything to say and are slow to pay out. But that shouldn't discourage you from getting your money. 

I know it's frustrating, but waiting and keeping a cool head will be important in this case.