10/05/2022 Κατέθεσα 30,00 R$ σε αυτό το (Καζίνο), κατάφερα να κερδίσω 350,00 R$, ζήτησα ανάληψη 300,00 R$, αφήνοντας 50,00 R$ για να παίξω.
10/06/2022 παίζοντας "I profited" άλλα 300,00 R$, αυτό με την προηγούμενη ανάληψη 300,00 R$ σε "ανάλυση".
Προς έκπληξή μου, όταν προσπαθείτε να συνδεθείτε στην εφαρμογή, εμφανίζεται το μήνυμα "ο λογαριασμός σας έχει αποκλειστεί. Το ίδιο άτομο"
Καθώς δεν είχα άλλους ή άλλους ανοιχτούς λογαριασμούς, επικοινώνησα με την υποστήριξη, όπου επιβεβαίωσαν μια τέτοια κατηγορία και διατήρησαν το μπλοκ, κοροϊδεύοντας μάλιστα ότι μπορώ να συνεχίσω να παίζω στον άλλο λογαριασμό που έχω..
Τους ζήτησα λοιπόν να μου παρουσιάσουν το email αυτού του άλλου λογαριασμού για να έχω γνώση και να αποδείξω αυτή την υποτιθέμενη δυαδικότητα.
Αρνήθηκαν, και κράτησαν τον παράνομο αποκλεισμό του λογαριασμού μου με το ποσό των 625,00 R$, χωρίς νομικούς λόγους, πολύ λιγότερο αποδεικτικά στοιχεία, παρακράτηση του κέρδους, κατάχρηση των αξιών.
10/05/2022 I deposited R$ 30.00 in this (Casino), I managed to win R$ 350.00, I requested a withdrawal of R$ 300.00, leaving R$ 50.00 to play.
10/06/2022 playing "I profited" another 300,00R$, this with the previous withdrawal of 300,00R$ in "analysis".
To my surprise, when trying to log into the app, the message appears "your account has been blocked, 9.1.2 only one account per person is allowed. No winnings can be colored on accounts opened with false names or on multiple accounts opened by the same person"
Having no other or other open accounts, I contacted support, where they affirmed such an accusation and maintained the block, being even mocking in saying that I can continue playing on the other account I have..
So I asked them to present me the email of this other account so that I could have knowledge and prove this supposed duality.
They refused, and kept the illegal blocking of my account with the amount of R$ 625.00, without legal reasons, much less evidence, withholding the gain, misappropriation of the values.
05/10/2022 Depositei 30,00R$ nesse (Casino) ,consegui ganhar 350,00R$ ,solicitei o saque de 300,00R$ ,deixando 50,00R$ para jogar.
06/10/2022 jogando ,"lucrei" mais 300,00R$ ,isso com o anterior saque de 300,00R$ em "análise".
Para minha surpresa, ao tentar logar no aplicativo, surge a mensagem "sua conta foi bloqueada, 9.1.2 é permitido apenas uma conta por pessoa.Nenhum ganho pode ser colorado em contas abertas com nomes falsos ou em várias contas abertas pela mesma pessoa"
Não tendo outra ou demais conta em aberto, entrei em contato com o suporte, onde afirmaram tal acusação e mantiveram o bloqueio, sendo até debochados em dizer que eu posso continuar jogando na outra conta que tenho..
Então solicitei que me apresentassem o email dessa outra conta para assim eu ter conhecimento e me provar essa suposta dualidade.
Se negaram, e mantiveram o bloqueio ilegal de minha conta com o valor de 625,00R$ ,sem motivos legais ,muito menos provas, retendo i ganho, apropriação indevida dos valores.
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