HitNSpin Casino - γενική συζήτηση (σελίδα 6)

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What information caught your eye, though? 🤔

You are welcome. Try us if you are interested in further talking. 🙂

To anyone that might be able to help. I am in urgent need of assistance with funds being withheld by hitnspin casino. I don't know what to do. Please can someone advise me....

Hey, I'm sorry you're in this situation. Can I ask what's going on and why the casino doesn't want to pay you? Did they tell you anything specific about what caused this situation? How long have you been waiting? 

Am I right in understanding that you still have the money in your gaming account, or did they take it all and you have nothing left? 

I'll wait for your reply.

Hi Yaroslav. IT was still in my account this morning but now it seems I've been locked out of my account. I took screenshots of all communication between them and myself and can forward it to you if needed. I've jumped through every hoop they asked me to and everytime it's a new story. The latest being I need to deposit 600 dollars to reach silver VIP status before I can withdraw because my account reached 30000 dollars at some stage during registration. This is not true and after asking for proof of this on numerous occasions, no proof has been provided simply because 8 know it doesn't exist....

Hmm, if you have done everything the casino has asked you to do and still nothing has happened, you cannot get your money, and you have even been blocked, I would recommend filing a complaint.

Click on this link and you can open it here 👈

Our team will try to help you if possible. 

The casino has a relatively high safety index, which is why I'm surprised that this is happening. They also ask for a relatively high deposit, which is not very common.  

So I would try what I said about filing a complaint, and hopefully we can achieve our common goal, which is to resolve everything fairly.

I hope you get your money back.

!!!!!!! https://hitnspin.com/de Η μεγαλύτερη ιστοσελίδα απάτης που έγινε ποτέ, είχε 2800€ και πάνω από 20 δωρεάν περιστροφές στα 5€, οι δωρεάν περιστροφές δεν πλήρωσαν ποτέ περισσότερα από 200€ και μόνο 20€ σε ποντάρισμα 5€, μόνο χάνεις στην ιστοσελίδα και δεν κερδίζεις, συμβουλεύω όλους να μείνουν μακριά από αυτήν!!!!!

To be honest, I don't see it as a scam. Sometimes you just don't win, even if you bet $100. That's casino. But based on that, I wouldn't say the casino is a scam.

So do you have something else to say about the casino?

Είχα στο λογαριασμό μου 50 free spins χωρις να υπάρχουν χρηματα στο λογαριασμό προφανως ηταν τα free spins μπονους της κατάθεσης που είχα κάνει άρχισα να παίζω καρδισα 2300 ευρω μου έστειλαν οτι ολοκληρώθηκε ο τζίρος των free spins και ξαφνικά εξαφάνισαν τα 2000 ευρω και μου έβαλαν σαν χρηνστα στο λογαριασμό μου μόνο τα 300

Did you check what this bonus has and the maximum cashout, if any? That's why I wonder why they took your money.

Did you ask the casino?

Δεν το γνωρίζω αυτο που λες αυτο που μου ειπαν ηταν για χρονο πραγματικά δεν εχω καταλάβει και εγώ το λόγο

Αυτα μου ειπαν οτι δεν ειχε στοιχηματιστει στο χρονο που επρεπε

According to the casino, you did not meet the time requirement. Sometimes bonuses have a time limit during which you must wager them, and according to support, you did not do so. However, you say that you did wager it. 

Also, from what I can see, you filed a complaint against HitnSpin Casino and are writing in a thread about Magius Casino. The screenshot also shows that you are solving the problem at HitnSpin, so could you please clarify this for me?

I think it would be best to wait for our team to find out more about this, because you are saying one thing, the casino is saying another, and I'm starting to get confused. 

Εμένα μου έδωσαν 50 free spins μπήκα στο λογαριασμό και άρχισα να παίζω κερδισα με αυτά τα free spins 2300 euro ομως στο λογαριασμό μου μπήκαν τα 300 αν ήμουν εκτός χρόνου όπως λένε τα 300 πως μπήκαν;;;

Υγ το θέμα με το magius εχει λυθεί οτι λεω εδω αφορά το hitnspin

I don't really understand why they took this step. 

However, as I said, we will have to wait for our team to resolve this and find out what was behind it all. 

It's all very confusing, and each side is saying something different. 

Do you have a record of the bonus you used somewhere in your bonus history? How long did you have to fulfill it? Did you ask the casino how it's possible that they let you keep some of the winnings from this bonus when you didn't fulfill it? 

Δεν εχω πάρει καμία απάντηση που να μπορώ να καταλάβω τι εχει συμβει

That's why I said we'll have to wait for our team to investigate. I hope we'll find out what we need to know from the casino when we contact them. 

Και εγώ ελπίζω να μου δώσουν τα χρηματα μου αν και φαίνεται ότι μιλάμε για αναξιοπιστους

The most important thing will be to find out what to do with this bonus.

Depending on that, we will probably be able to tell you later whether it will be possible for you to get the money or not. 

Fingers crossed. 🤞