πριν από 8 μήνες
Hey, I'm glad you're enjoying the casino.
Regarding the live chat, did you need help with anything specific ? Were you able to win and withdraw some funds ? 🙂
1
DelOro Casino - γενική συζήτηση (σελίδα 4)
πριν από 8 μήνες
@ deloro
At first I was intrigued by your casino but after a bit of research I have come to the conclusion you are quite the unscrupulous lot and I can only hope people will think twice about signing up with you.
First, there is your match bonus which isn't really a match bonus. The usual, widespread deal is, say, "Deposit 100, play with 200". This is a match bonus. You offer: "Deposit 100, play with 100" and only if the player - against all odds - manages to rollover this sum no less than 35 times, he'll get another 100 for his troubles.
Secondly - and very alarmingly - there is your interaction in this discussion here with a confessed gambling addict whose account you initially closed on his request. You have the audacity to state you "follow responsible gambling" when you actually reopened his account after he came to you begging for it. Have you no shame? Have you no insight into an addict's mind? Or did you think he was cured over night? It is sickening to read how blatantly you try to make it appear as it's his fault the account was reopened, when it most likely was a coldly calculated action on your side.
Finally, you confiscate a significant sum of sports betting winnings from a player due to the very thin reasoning of him betting on "shifting lines". In other words, you penalize him for trying to make valuable bets which is what anyone half informed should or tries to do. This doesn't make him a professional gambler or an immediate threat to your business. And if he was, you pay him and you close his account. You don't steal his money.
Outrageous.
Έγινε επεξεργασία από τον συντάκτη πριν από 8 μήνες
7
πριν από 8 μήνες
Dear Scatt3r,
First thing we would like to say is that any business is only as good as their growth and internalization of member feedback.
With regards to bonuses, we have changed our structure so that if you enable a 100% match deposit bonus you will be able to wager your deposit and the bonus as well.
We received feedback from the previous bonus structure that we had and knew that we must make a change. Since then, people have been loving our bonuses because they can wager the bonus money as well.
Not only do we have a 100% deposit match but we also have a 150% deposit match and both of these you can wager the bonus.
We also have cashback and a shop where you can earn many free spins from wagering.
In terms of responsible gaming, we take responsible gaming very seriously and have strengthened our rules towards them due to the feedback of our members as well. We have learned a lot more regarding this topic and have strengthened our stance towards it.
We are an honest casino, a casino that has given back to the community in many ways you wouldn’t believe when our members need us the most whether it be due to financial issues or other reasons.
In terms of sportsbook, it is not us who make this decision. We have one of the most sophisticated sportsbook teams in the entire world. This is the same sportsbook team that many of the largest companies use due to their highly advanced artificial intelligence and pattern recognition among years of data from sports betting.
We will never confiscate members deposits but if our sportsbook team flags a member with a red alert it is because it’s backed by many years of experience. Our sportsbook team doesn’t lose money if someone makes money, these alerts are unbiased by wins or losses. It is based on data.
It is easy to come to certain conclusions from your research but you also cannot see the many people that have admitted to arbitrage betting and taking advantage of lines that they knew were late shifting. We have had many of these cases and it is common in certain regions in the world.
Lastly, we would love to welcome you into the Del Oro community and offer you a membership for you to try it for yourself.
We can activate a 150% match for you which you can use the bonus as well to wager, accumulate free spins, and move up the tier rankings.
All in all what we offer is a casino with 24/7 customer support, great bonuses, high RTP, a beautiful community of bettors, and most importantly, instant withdrawals. The moment you press the withdrawal button, the money leaves your players account and is being processed.
We would love for you check it out but if your research tells you otherwise we understand. We are always here if you need anything
Kind regards,
Del Oro Casino and Sportsbook Team
Έγινε επεξεργασία από τον συντάκτη πριν από 8 μήνες
sklivenow
πριν από 6 μήνες
Hello, I'm glad you're enjoying the casino. What games do you play most often and what RTP do they have ? What payment method do you use when you say that you have the money basically right away ? 🙂
sklivenow
πριν από 6 μήνες
May I ask what happened to change your mind? Could we be of any help, perhaps?
sklivenow
πριν από 6 μήνες
I'm happy you have to experience their scam yourself before you learnt your lesson..
I relied on their review on trustpilot which was obviously fake
πριν από 6 μήνες
You could have been of help is you consider sports betting.. Your concentration on casino only is depressing
1
πριν από 6 μήνες
You could have been of help is you consider sports betting.. Your concentration on casino only is depressing
πριν από 6 μήνες
Unfortunately, we don't have a brunch dealing with sports betting yet, but if you ever experience some kind of issue related to it, we could suggest some sites to you that do.
πριν από 5 μήνες
It is no exaggeration to say that this is one of the best online casinos I have ever played at. Fantastic selection of games, clear platform, super nice support girls ready to help 24/7 and most importantly, a luxury win. With a relatively low stake, I got very lucky and won over €7,000 - the verification of my account was very fast and the first part of the withdrawal has already landed in my crypto wallet. It's just a bit of a shame that withdrawals are limited to €1,500 per 24 hours, but it's survivable 🙂). So Deloro, thanks again, and I wish you the most satisfied and growing fan and client base.
πριν από 5 μήνες
You were lucky only because there RTp very low, and it's hard to win a good amount.
πριν από 5 μήνες
It is no exaggeration to say that this is one of the best online casinos I have ever played at. Fantastic selection of games, clear platform, super nice support girls ready to help 24/7 and most importantly, a luxury win. With a relatively low stake, I got very lucky and won over €7,000 - the verification of my account was very fast and the first part of the withdrawal has already landed in my crypto wallet. It's just a bit of a shame that withdrawals are limited to €1,500 per 24 hours, but it's survivable 🙂). So Deloro, thanks again, and I wish you the most satisfied and growing fan and client base.
πριν από 5 μήνες
That is really nice to hear. How long have you been playing there, if I may ask? If you are interested, you can describe your genuine experience in a user review for this casino as well. Just follow this link to do so.
πριν από 5 μήνες
got 60 coins
bought 50 fs with 0.2$ each
played and only 4$ paid
RTP was 40%
πριν από 5 μήνες
I can see that your experience was not very good. Sometimes our luck is vague. Don't you think so? 🤷♀️
Do you continue playing at this casino?
πριν από 4 μήνες
permanently account closed
πριν από 4 μήνες
That escalated pretty quickly. Well, not every casino is for everyone, but I have a feeling that you would close the account in enough of them, because you probably won't be a lucky player in every house. 🤷♂️🤷♂️
πριν από 4 μήνες
active 2FA with authentication App deleted
=> probably ull never play the casino again
πριν από 4 μήνες
lol
i closed permanently most of casinos ive ever registered
some of em with 2FA activated and i deleted my Authentication App
πριν από 4 μήνες
That's fine, I just meant in general that players would probably close their accounts in most casinos if it was about where they won and where they didn't. That's all.
