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I got served on my first attempt with the casino, I deposited $90 but they refused to pay me my winnings together with my funds!
1win Casino - γενική συζήτηση (σελίδα 8)
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I do not think its about the war, they operates from India I guess!
I and two others were tagged by the authorities after laying complaint with them, you can scroll the previous posts you'll see everything there in details.
Now the casino believes, Abdulrahaman is me!
In the case of finding out on multiple accounts, the security offices tends to be able to detect your ip address.
1
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Hello Daniel,
I contacted the licensing authority after my complaint was closed as unresolved, since the casino refused to comply, they didn't respond to my complaint.
I got that email from the authorities on the 6th of September.
Maybe I wouldn't have contacted the authorities if they've responded to my complaint.
My case had been closed long ago, so I do not think there's anything that can be done from your side!
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I just want to point out that it doesn't matter that any case was closed long time ago. The user can always reopen their case on CasinoGuru anytime.
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Hi, I can see you already submitted a complaint on our website, which is probably the best option you have for now. I believe any withdrawals should be processed within 2 weeks. It's been even longer in your case so it's good you submitted the complaint.
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πώς μπορούν να πουν ότι είχες πολλούς λογαριασμούς; και εν πάσει περιπτώσει είναι ρωσικό site, λέτε να έχει σχέση ο πόλεμος;
ή είναι αναξιόπιστα;
Αυτόματη μετάφραση:
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I don't think the war has anything to do with it. The casino didn't have a good rating according to our website even before the war has started.
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ναι .. Ελπίζω να μπορέσουμε να επέμβουμε έγκαιρα, και να το λύσουμε στο καλύτερο και συντομότερο δυνατό χρόνο
Αυτόματη μετάφραση:
πριν από 1 έτος
Hello!
Within 14 days, a letter will be sent to you based on the results of checking your game account (the maximum time, if additional checks are necessary, can reach 30 days from the request.)
Best regards.
questo è il loro messaggio standard dal 26 settembre a oggi
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I'm afraid you'll need to wait up to 30 days and then we'll see what we can do if the casino doesn't get back to you until then.
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Hello!
Within 14 days, a letter will be sent to you based on the results of checking your game account (the maximum time, if additional checks are necessary, can reach 30 days from the request.)
Best regards.
questo è il loro messaggio standard dal 26 settembre a oggi
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I do not want to get you panic, but this is the usual strategy the casino uses to confiscate funds.
Go through reject complaint, and even some of the unresolved complaints....you'll realise what I'm talking about!
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I do not want to get you panic, but this is the usual strategy the casino uses to confiscate funds.
Go through reject complaint, and even some of the unresolved complaints....you'll realise what I'm talking about!
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οπότε περιμένω ... δεν γίνεται τίποτα άλλο .. αλλά είναι γελοίο να αργούν τόσο πολύ οι αναλήψεις. Αλλά βλέπω δεν είμαι ο μόνος ... γρρρρ !!!
Αυτόματη μετάφραση:
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εντάξει, είμαι ήδη ικανοποιημένος που σε ενδιαφέρει και μου έχεις δώσει πολλές απαντήσεις... ευχαριστώ πολύ
Αυτόματη μετάφραση:
πριν από 1 έτος
Hello Daniel,
I contacted the licensing authority after my complaint was closed as unresolved, since the casino refused to comply, they didn't respond to my complaint.
I got that email from the authorities on the 6th of September.
Maybe I wouldn't have contacted the authorities if they've responded to my complaint.
My case had been closed long ago, so I do not think there's anything that can be done from your side!
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Hello, Hafsat
I guess I'd do the same, but on the other hand, I fear that no options have left. 🙁
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That's the option i felt i had left.
Έγινε επεξεργασία από τον συντάκτη πριν από 1 έτος
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Ζητώ συγγνώμη, αλλά αν στην ενότητα ΠΑΡΑΠΟΝΑ, τα μηνύματά μου είναι ΣΕ ΕΓΚΡΙΣΗ, τι πρέπει να κάνω; ποιος πρέπει να εγκρίνει;
ευχαριστώ
Αυτόματη μετάφραση:
πριν από 1 έτος
Αλλά αυτό δεν είναι νόμιμο ... αν κερδίσω χρήματα, είναι ΔΙΚΑ ΜΟΥ
Αυτόματη μετάφραση:
πριν από 1 έτος
εντάξει, περιμένω την Πετρονέλα να εξετάσει την καταγγελία, ελπίζω να είναι καλή
Αυτόματη μετάφραση:
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