Συζήτηση για το άρθρο: Πώς επιλύουμε παράπονα για τα καζίνο (σελίδα 4)

if it ever comes… 😅🫣

se mai arriverà… 😅🫣

Ας ελπίσουμε ότι ναι. 🙂

Να μας κρατάτε ενήμερους. 😀

They responded by misleading in a very stupid way....

I kindly ask you to intervene to ensure that the messages I wrote today are published and approved before Tuesday: this is essential for the credibility of the casino, the complaint, and Casino Guru itself.

Thank you.

Hanno risposto depistando in maniera molto stupida....

Vi chiedo cortesemente di intervenire per far sì che i messaggi che ho scritto oggi vengano pubblicati ed approvati prima di martedì: è fondamentale per la credibilità del casinò, del reclamo e di Casino Guru stessa.

Grazie.

Παρακαλούμε να προσέχετε το χρονόμετρο στο παράπονό σας και να περιμένετε να απαντήσει ο υπεύθυνος επίλυσης του παραπόνου σας όποτε είναι δυνατόν.

Romi, you're right; I understand that the forum relies on this type of timing. However, if you read the last few messages in the complaint, you'll understand why it's crucial that Matej read and respond before Tuesday.

Sorry to insist, but I'm convinced that this is a fundamental case for the entire Casino Guru community.

Romi, hai ragione; capisco che il forum basi la sua funzionalità su questo tipo di tempistiche. Però se leggi gli ultimi messaggi del reclamo capirai perché é fondamentale che Matej legga e risponda prima di martedì.

Scusate l’insistenza, ma sono convinto del fatto che si tratti di un caso fondamentale per tutta la community di Casinò Guru.

Επιμένεις σε λάθος μέρος, δυστυχώς.

Αυτή η συζήτηση δεν αφορά τους κανόνες του φόρουμ. Κατά λάθος θεωρείτε τους διαχειριστές του φόρουμ ως τους υπεύθυνους επίλυσης παραπόνων.

Το φόρουμ δεν αποτελεί καταγγελία, επομένως μπορούμε να συζητήσουμε το θέμα εδώ μαζί σας. Ωστόσο, δεν μπορούμε να επιταχύνουμε τα πράγματα ή να επιλύσουμε το ζήτημα. Ο χρονοδιακόπτης παραμένει ο ίδιος για όλους. Ανεξάρτητα από την επιμονή σας.

Παρακαλώ αποδεχτείτε ότι δεν υπάρχει τρόπος να το παρακάμψετε.

I understand how it works, but I don't want to push it. But if you read the thread, you'll understand why I tried to get a response before Tuesday. I'm sorry you didn't try to dispel any doubts about your transparency to all your users; after all, you offer a very useful service that everyone should be able to trust completely.

Capisco che funzioni così, non voglio insistere. Ma se leggi il thread capisci perchè ho provato a sollecitare una risposta prima di martedì. Mi spiace che non abbiate tentato di fugare eventuali dubbi sulla vostra trasparenza agli occhi di tutti i vostri utenti, alla fine offrite un servizio utilissimo di cui tutti dovrebbero potersi fidare ciecamente.

Επιτρέψτε μου να πω ότι καταλαβαίνω και εκτιμώ επίσης την ευγενική σας κατανόησή.

Hi, is Matej on the road again by any chance?

Ciao, per caso Matej è di nuovo in viaggio?

Γεια σου, ο Matej, ως επικεφαλής της έρευνας για τα καζίνο, παρακολούθησε συνέδρια την περασμένη εβδομάδα.

Ζητώ συγγνώμη για την καθυστέρηση. Προφανώς έχει άμεσο συμφέρον σε αυτήν την υπόθεση. Κατά τη γνώμη μου, έτσι φαίνεται.

Hi Radka, thanks for your reply.

I hope you were able to ask all the relevant questions directly to the casino representatives since you will have met them in person.

In any case, I will wait for your response ✌️

Ciao Radka, grazie per la risposta.

Spero che abbia potuto fare tutte le domande del caso direttamente ai rappresentanti del casinò visto che li avrà incontrati dal vivo.

In ogni caso aspetterò un suo riscontro ✌️

Γεια σας. Δυστυχώς, δεν έχω τέτοιες πληροφορίες, αλλά ο Matěj σίγουρα θα επικοινωνήσει μαζί μου. Δεδομένων των συνθηκών, δεν τολμώ να κάνω εικασίες, ειδικά αν όντως υπήρξε συνάντηση κατά τη διάρκεια της ICE στη Βαρκελώνη.

Είναι πολύ ωραίο να μπορείς να κάνεις τέτοιες ερωτήσεις αυτοπροσώπως 🙂

You are advertising the casinos of the biggest crooks in Bulgaria who, with a slight bribe to the state, are allowed to do whatever they want, there are no institutions to monitor them...

Рекламирате казината на май големите мошеници в България които с лек рушвет към държавата им е позволено да правят каквото си искат няма институции които да ги следят...

Είμαστε ένας ενημερωτικός ιστότοπος· στην πραγματικότητα δεν διαφημιζόμαστε.

Παρακαλούμε πείτε μας σε ποιο καζίνο απευθύνεστε και τι είδους πρόβλημα αντιμετωπίζετε εκεί.

Θα ήθελα πολύ να δω για ποιο καζίνο μιλάει ο υπεύθυνος...

It's about all the Bulgarian casinos that you offer on your site. They all belong to MPs and players through appointed persons.. And there's no way they can let them investigate their own casinos, remember?? I even suspect that they all use the same algorithm and when you win at one casino all the others understand... How come they all do preventive measures at the same time, can you explain to me??? And last but not least, I have documents about their problems with casino slots, which happen thousands of times. Photos and videos, like when you play, it starts to lag, you can't stop the machine yourself, and when it gets you into their bonuses, it either throws you out or throws you out on the last spin of the bonus, and if you don't enter the same game again, you don't get paid the bonus. In the end, this was either from the internet's cookies or rather it's not convenient for them..

Става въпрос за всички Български казина които предлагате в сайта ви.Всичките са на депутати и играчи през поставени лица..А няма как да пускат да разследват собствените си казина нали се сещате??Имам подозренията даже че използват всички един и същ алгоритъм и когато спечелиш на едното казино всички други разбират...Как така всички ще правят профилактики по едно и също време ще ми обясните ли???И не на последно място,за проблемите им с казино слотовете хиляди пъти става имам докум. снимки и клипове като докато играеш почва да лагва не можеш сам да спираш машинката и когато те вкара в бонусите им или те изхвърля или те изхвърля на последната врътка от бонуса и ако не влезеш отново в същата игра не ти се изплаща бонуса.Накрая това било от бисквитките на интернета или по скоро не удобно за тях..

Πιστεύω ότι θα πρέπει να επικοινωνήσετε με την αρχή αδειοδότησης. Εμείς εδώ δεν μπορούμε να κάνουμε πολλά γι' αυτό, επειδή, όπως είπα, είμαστε μόνο ένας ενημερωτικός ιστότοπος.

Το έχεις κάνει ήδη, αν έχεις όλες τις φωτογραφίες και τα βίντεο, όπως έγραψες;

Κι εγώ πιστεύω ότι θα ήταν η καλύτερη πορεία δράσης, αν και κάτι που απαιτεί πολλή προσπάθεια και χρόνο... λίγο πιο εύκολο θα ήταν να βρεις μια πλατφόρμα που θα σου ταίριαζε ως παίκτη με τον καλύτερο δυνατό τρόπο.