Lisa2
πριν από 4 ώρες
I did try that address, but the response was very slow. I didn’t manage to resolve everything directly with TERFAST, so I eventually had to go through Xpate and the chargeback process for the remaining transactions.
Org1991
πριν από 4 ώρες
I contacted Xpate about several merchants, including FREDTG, MSP, scudot, playtwin, ORENZA and TRAMIQ.
My experience was similar. Even when I had transaction details, they mostly told me to contact the merchant directly. The problem is that some of these merchants either don't respond or are very difficult to identify.
That's why I eventually started using the chargeback route for the transactions I couldn't resolve directly.
πριν από 4 ώρες
I’ve had problems with vercs2, calcal, jusdot5, tokdom, jusski6 and paypay.
No refunds so far. In my case, the winnings weren’t paid out, the merchants wouldn’t refund the deposits and eventually blocked me. I also contacted Xpate, but they’ve basically been ignoring me, so I’m now trying to recover the money through chargebacks.
πριν από 3 ώρες
Hi all,
I have been following this thread for around a year now and have successfully charged back a lot of transactions via my bank, as goods not received.
The dispute that I currently have outstanding is quite large - around 20k with one merchant. The bank has raised the chargeback and I have been given a deadline date (as I have previously) for the merchant to respond. I’m getting a bit concerned as the casino in question has sent me a threatening email saying that they’re aware I’ve raised a chargeback, and as the dispute is so big I’m worried about getting a CIFAs marker.
Has anyone actually been given a CIFAs on here and should I be worried about them contesting the chargeback seeing as the casino has sent me a threatening email?
mulattis
πριν από 2 ώρες
Hey did you manage to find anything on digitalks?
Tant
πριν από 2 ώρες
No nothing
Emmaggaar
πριν από 1 ώρα
Which bank are you with? Did you speak to them ahead of raising the chargeback and explain the circumstances (I.e won’t pay out, winnings not credited, misrepresentation of mcc code, gambling block bypassed?) Or did you raise yourself under goods not received? Did none of that £20k credit to the casino?
Emmaggaar
πριν από 1 ώρα
I have replied to this but it’s pending
Emmaggaar
πριν από 1 ώρα
I have seen a few people in post from over a year ago mention CIFAS markers or banks shutting down accounts. That’s why I would always advocate for speaking with the bank ahead of any chargeback, not only to protect yourself but to ensure that they are raising the chargeback under the relevant chargeback code.
Emmaggaar
πριν από 53 λεπτά
Have you been honest with your bank about what the funds were used for? I believe goods/ services not received doesn’t fit because you should have received these at the offshore casino you used.
I got mine raised after speaking to an advisor/ disputes expert at the bank and then successfully won 28 across two merchants. But saying that my bank account then went into review and looks to be getting closed shortly so I’m not expert clearly on this. I’ve just been honest throughout as for me that’s the best way and I veered the bank advisors away from fraud etc. and explained my gambling addiction during those months
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