Αρχική σελίδαΦόρουμΓενική συζήτηση για τα τυχερά παιχνίδιαQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (σελίδα 1.396)

4.795.647 προβολές 25.555 απαντήσεις |
πριν από 2 έτη
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
1...1.395 1.396
Προσθήκη ανάρτησης
Kelly1234
πριν από 1 ώρα
gbgr

It probably depends on the amount - mine was in excess of £20,000 so there’s only so much proof they can send to say I’ve bought online crystals and other shite that I haven’t bought.


It was clear from my statements that it was gambling due to the volume and amount. MBNA were class with me - I had a 15k credit limit that was maxed out - by the time they refunded everything I walked away with 10k for myself. So 25k total, this was just 1 card. Virgin Money also got £7500 back for me. It’s all about just being honest with the Banks, I said I’d been targeted due to being a vulnerable gambler - the site was operating illegally in the UK, I said their responsible gambling policy doesn’t exist, hence allowing me to spend £25k in 6 months. I also showed evidence of unattainable bonuses, failed withdrawals and missed deposits

Educated_ant
πριν από 52 λεπτά
gbgr

I had a mystake account which is santeda, which was closed down after I told them I was a problem gambler. Months later I started receiving promotional emails from them, and turns out my account wasn’t actually blocked and I could log in and deposit. Of course I ended up relapsing. I sent in a complaint, stated that I told customer service to close my account due to being vulnerable. After back and forth emails for a couple of weeks they ended up sending an email saying they were going to refund the amount I had lost during that period.

Wanderlust
πριν από 46 λεπτά
gbgr

Oh wow. I wonder why they aren't doing that for me. Did they end up paying you in the end? I'll keep plugging away then but I get the sense from this company that they are taking a personal dislike to me.

Educated_ant
πριν από 41 λεπτά
gbgr

Yes I was able to log into the account and withdraw the funds and that was that. Probably took like a month of plugging away at them. This was in April 2024. I’m not sure if they’ve cracked down more now with the amount of people coming forward about their practices. Ultimately I didn’t have any evidence of the interaction with customer service. I’d say just keep going at them.

Educated_ant
πριν από 40 λεπτά
gbgr

How much is it may I ask? Maybe the amount also plays a big factor. I think mine was like £2400.

πριν από 36 λεπτά
gbgr

Yeah mine is a lot more than that sadly. It was bank transfers too via a third party so no chance of any chargebacks

πριν από 31 λεπτά
gbgr

The strange thing with mine is they aren't even disputing that I asked to be self-excluded. They are claiming that telling my VIP manager in an unsolicited series of telephone calls they made to myself that I wanted to self-exclude, was on Gamstop and never wanted to gamble with them again, was not an official channel to self-exclude. They said it has to be email or via the live chat. Even though I'm pretty sure I did tell them on the live chat, I have no evidence of that as they don't share the chat history with you.

Anyway, there's literally nothing in their Terms and conditions that says it has to be email or anything. Just you have to tell customer support, which I did.

I'll keep trying!

Educated_ant
πριν από 28 λεπτά
gbgr

It’s disgusting. It’s just an excuse on their end to try and find a way out of it.

1...1.395 1.396
Μετάβαση στη σελίδααπό 1.396 σελίδες

Προσθήκη ανάρτησης

flash-message-reviews
Αξιολογήσεις χρηστών – Γράψτε τις δικές σας αξιολογήσεις και μοιραστείτε την εμπειρία σας
Sweet Boanza 2500_Push
Κοινοποιήστε τα κέρδη σας στους κουλοχέρηδες της Pragmatic Play για μια ακόμα ευκαιρία να κερδίσετε με την Casino Guru!

Ακολουθήστε μας στα κοινωνικά μέσα – Καθημερινές δημοσιεύσεις, μπόνους χωρίς κατάθεση, νέοι κουλοχέρηδες, και πολλά ακόμη

Εγγραφείτε στο ενημερωτικό δελτίο μας για μπόνους χωρίς κατάθεση, δωρεάν τουρνουά, νέους κουλοχέρηδες και άλλα.